What Are Signs That I Need to Replace My Plumbing Pipes in El Prado?

11/19/2024 (Permalink)

We restore water damage 365 days a year in San Bernardino County.

Our local Chino/Chino Hills team has been restoring water damage in El Prado for many years. Aging pipes are of the most common causes of water damage issues. Aging pipes in your home can lead to water damage, leaks, and costly repairs.

Knowing the signs of wear and tear can help you determine when it's time to replace or repair your pipes. One of the clearest indicators is frequent leaks. If you notice recurring leaks, this could be a sign that the pipes are corroded or damaged, and patching the problem may no longer be enough.

Discolored water is another telltale sign of aging pipes. Brown or rust-colored water indicates corrosion inside the pipes, which can weaken their structure and lead to leaks. Similarly, reduced water pressure could signal a buildup of rust or mineral deposits restricting water flow, which often points to deteriorating pipes.

Noisy pipes, such as banging, whistling, or gurgling sounds when you turn on the faucet, may also indicate that the pipes are worn or improperly fitted, necessitating a professional inspection.

Also, if your home still has older pipes made of materials such as galvanized steel or polybutylene, they are likely past their life expectancy and should be replaced to prevent future issues. Regular inspections and maintenance can help you catch problems early, saving you from more extensive damage later.

Call Us Today!

When your home or commercial business in El Prado has a water damage emergency, our local Chino/Chino Hills team will restore the damage “Like it never even happened.” Call us today at (909) 548-3191.

SERVPRO® franchises are independently owned and operated.

City of Chino Hills Urges Residents to Prepare for Stormy Weather?

11/12/2024 (Permalink)

We restore storm damage 24/7 in San Bernardino County.

Our local Chino/Chino Hills team wants everyone in Chino Hills to know how to protect your family and property from unpredictable,  heavy rain. Here are some tips from the City of Chino Hills to be prepared for inclement weather:

• Assemble an Emergency Supply Kit as recommended by the American Red Cross
• Sign up for San Bernardino County's Telephone Emergency Notification System (TENS) alerts.
• Consider purchasing flood insurance, many homeowner policies do not cover flood damage.
• Create a list of items ahead of time to take with you if you are asked to evacuate. Consider items such as keys, cash and credit cards, photos, insurance papers, computers, prescriptions, phone chargers, and pet supplies.
• Keep debris clear from rain gutters, downspouts, and drains so water can flow and drain properly.
• If your home and yard are prone to erosion in heavy rains, consider implementing erosion control mechanisms such as sandbagging and wattles.
• Have a supply of sandbags and other flood prevention materials such as plastic sheeting, plywood, and tarps on hand.
• Check the roof for leaks, damage, or displaced tiles and pay special attention to areas where separation could occur, such as around the chimney.

Call Us Today!

When your home or commercial business has storm damage from heavy rains, our local Chino/Chino Hills team will restore the damage “Like it never even happened.” Call us today at (909) 548-3191.

SERVPRO® franchises are independently owned and operated.

How Overburdened Storm Drains Can Cause Residential Property Damage in Chino Hills?

10/29/2024 (Permalink)

We restore water damage 24/7 in San Bernardino County.

Our local Chino/Chino Hills team is trained and certified to restore storm damage quickly and efficiently. Heavy rains can quickly overwhelm storm drains in residential areas, leading to extensive and costly property damage. When storm drains become overburdened, water has nowhere to go, often pooling in streets and overflowing into yards, driveways, and homes. This excess water can easily reach crawl spaces or ground-level rooms, leading to significant water damage.

In residential neighborhoods in Chino Hills, overburdened drains can cause flooding by backing up onto streets and seeping into homes through doors, windows, or foundation cracks. Floodwaters may bring contaminants, debris, and other hazards into homes, causing damage to floors, walls, and personal belongings. Additionally, stagnant water left behind after a storm can weaken foundations and promote mold growth.

Homeowners can help reduce the risk of flooding by keeping nearby storm drains clear of debris like leaves, trash, and dirt. Regular maintenance and cleaning of gutters and downspouts also ensure that rainwater is directed away from the home’s foundation. These precautions can mitigate the damage caused by over-burdened storm drains during heavy rainfall.

Call Us Today!

When your home or commercial business in Chino Hills has damage from heavy rains, our local Chino/Chino Hills team will restore your damage “Like it never even happened.” Call us today at (909) 548-3191.

SERVPRO® franchises are independently owned and operated.

Tell-Tale Signs and Symptoms of Water Damage in Sleepy Hollow?

10/22/2024 (Permalink)

We are leaders in water damage restoration services in San Bernardino County.

Our local Chino/Chino Hills team uses advanced equipment and techniques to quickly identify water damage in homes and commercial businesses in Sleepy Hollow. Water damage can be very sneaky, often unnoticed until it's too late. Sometimes leaks remain hidden inside walls or underneath floors until the damage is extensive. Recognizing the early signs can help prevent further damage. Here are some tell-tale symptoms of water damage in your home:

1. Stains and Discoloration: Water stains on ceilings, walls, or floors indicate a water leak. These stains often appear yellowish or brown patches and can signal a hidden leak behind the surface.

1. Peeling or Bubbling Paint: When water seeps into walls or ceilings, it can cause paint to peel, bubble, or crack. This is often a sign of prolonged water exposure and should be investigated promptly.

If you notice a persistent musty smell, it's imperative to locate and address the source of moisture immediately. This odor usually comes from mold or mildew growth, which thrives in damp environments and is a strong indicator of water damage. Being vigilant for these signs can help you catch water damage early, saving you from more extensive repairs later.

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When your home or commercial business in Sleppy Hollow has a water damage emergency, our local Chino/Chino Hills team will restore your water damage “Like it never even happened.” Call us today at (909) 548-3191.

SERVPRO® franchises are independently owned and operated.

Unlevel Washing Machine: A Silent Cause of Water Damage in El Prado?

9/24/2024 (Permalink)

We are water damage restoration leaders in San Bernardino County.

A washing machine that isn't correctly leveled might appear to be a minor hassle, but it can cause severe water damage over time. When a washing machine is not level, it wobbles and vibrates excessively during operation. This movement can loosen water connections and cause leaks that go unnoticed until the damage is extensive.

Water leaks can infiltrate floors, walls, and electrical systems, leading to expensive repairs and potential safety risks. The best way to prevent this is by ensuring your washing machine is level. Use a carpenter's level to check the machine's balance and adjust its feet accordingly. Most washing machines come with adjustable legs that make leveling easier.

Frequently check hoses and connections for any signs of wear or leaks. Replace old or damaged hoses to prevent sudden bursts. Additionally, consider using a water leak detection system to alert you to leaks before they cause significant damage.

Routine inspection and maintenance can help prevent the hassle and cost of water damage from an improperly leveled washing machine. If you encounter water damage, SERVPRO® of Chino/Chino Hills' highly trained team of professionals is ready to help with fast and professional restoration services to restore your El Prado home to pre-damage conditions.

Call Us Today!

When your home or business in El Prado has a water damage emergency, our local Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Chino Businesses are Using Water Sensors to Prevent Major Water Damage?

9/10/2024 (Permalink)

We restore commercial water damage 24/7 in San Bernardino County.

Our local Chino/Chino Hills team has been restoring commercial water damage for many years. When your business has a water damage emergency, the damage can lead to expensive repairs and disruptions. Water sensors are an effective preventive measure that saves businesses time, money, and hassle. Strategically placed in vulnerable areas near plumbing fixtures and around HVAC systems, they can detect leaks and moisture early.

Water sensors send alerts when they detect water or significant changes in humidity. This immediate notification allows property managers to proactively fix the issue before it turns into a time-consuming  and costly repair.

The integration of water sensors with innovative technology enhances their effectiveness. Many modern systems can connect to a building’s management system, providing real-time data and automated responses. Sometimes, the system can shut off the water supply to prevent further damage.

Investing in water sensors is a proactive step toward safeguarding a commercial property. The cost of installing these devices is minimal compared to the potential losses from water damage. By implementing this technology, businesses can ensure a safer, more secure environment for their operations and employees.

Call Us Today!

When your commercial business or home in Chino has a water damage emergency, our local Chino/Chino Hills team is always Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Broken Pipe Causes Catastrophic Flooding in Riverside Terrace Chino Home?

6/25/2024 (Permalink)

We restore water damage 24 hours a day in San Bernardino County.

Each day in the United States over 14,000 water damage claims are made. When pipes break, they can cause significant damage to occur in as little as one hour. Our local Chino/Chino Hills team are highly trained and certified to restore water damage quickly and efficiently. For many years, Riverside Terrace Chino residents and businesses have relied on us to respond quickly to their water damage emergencies.

Water from a broken pipe can rapidly cause severe damage to a home if it is not mitigated quickly. Flooding can lead to warped flooring, saturated carpets, and waterlogged drywall in just a few hours, resulting in structural issues like ceiling collapses and wood rot. Electrical systems are at risk of short circuits and fires, while furniture, electronics, and personal belongings may be irreparably damaged. Mold and mildew can begin to grow within 24-48 hours and can rapidly spread to other areas of the structure. Prompt action is essential to prevent extensive repairs, replacement costs, and hazardous living conditions.

Call Us Today!

Water damage from a broken pipe can happen at any time of the day or night. When your home or commercial business in Riverside Terrace Chino has a water damage emergency, our Chino/Chino Hills team is always Here to Help®. Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Runoff From Heavy Rainfall Causes Water Intrusion Issues in El Prado?

6/18/2024 (Permalink)

We restore storm damage in Fresno County 24 hours a day!

Our local Chino/Chino Hills team is a trusted leader in storm damage restoration services in El Prado. When you’re faced with water damage from stormwater runoff, our technicians are prepared to assist you around the clock for all your storm damage needs.

Our technicians are highly trained and possess the specialized knowledge and equipment required to assess the extent of the damage accurately. They can identify hidden issues, such as structural damage, mold growth, and electrical hazards, which might not be immediately apparent to untrained eyes. Also, our restoration teams can efficiently mitigate further damage by promptly extracting water, drying affected areas, and by taking appropriate measures to prevent mold growth and structural deterioration.

Additionally, our professionals are equipped to safely handle contaminated water, reducing health risks associated with exposure to bacteria and other pathogens in stormwater.

Why Choose Us for Storm Damage Restoration Services?

·      A Top Choice in Cleanup and Restoration

·      Providing Residential and Commercial Water Damage Restoration Near You

·      Advanced Water Inspection, Extraction, and Drying Equipment

·      Easier Insurance Claim Process

·      Faster to Any Size Disaster™

Call Us Today!

Entrusting our Chino/Chino Hills team with the restoration of your home offers peace of mind, expertise, efficiency, and thoroughness. We help our customers navigate the challenges of stormwater intrusion with confidence and ease.

When your home or commercial business in El Prado has a storm damage emergency, we are Here to Help®. Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Unlevel Washing Machine Causes Water Damage in Butterfield Ranch Home?

6/11/2024 (Permalink)

We restore water damage in San Bernardino County “Like it never even happened.”

Our local Chino/Chino Hills team has been responding to water damage emergencies in Butterfield Ranch for years. An unlevel washing machine may seem like a minor inconvenience, but it may lead to costly water damage in your home. When a washing machine is not leveled correctly, it can cause excessive vibrations during the spin cycle, leading to movement and displacement of the appliance. This movement can result in the loosening or disconnection of hoses and fittings, causing water to leak onto the floor.

Water leaks from an unlevel washing machine can go unnoticed for extended periods, seeping into flooring, walls, and subflooring, creating ideal conditions for mold growth and structural damage. Additionally, prolonged exposure to moisture can compromise the integrity of building materials, leading to rot and decay.

To prevent water damage caused by an unlevel washing machine, it's essential to ensure that the appliance is correctly leveled during installation and periodically check its level after that. Using a bubble level, adjust the machine's feet until they are stable and evenly balanced. Regularly inspect hoses and fittings for signs of wear or damage and promptly address any issues to prevent leaks.

Call Us Today!

When your Butterfield Ranch home or commercial business has water damage from a failed home appliance, our Chino/Chino Hills team is Here to Help®. Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

What Can I Do to Prevent Stormwater Runoff from Flooding My Home in Chino?

6/4/2024 (Permalink)

We are leaders in storm damage mitigation and restoration services in San Bernardino County.

Our local Chino/Chino Hills team is on call and ready to respond to flooding emergencies 24 hours a day. Rain barrels are relatively simple and cost-effective tools for catching and redistributing stormwater runoff, offering several benefits in water conservation and stormwater management.

By capturing rainwater from rooftops via downspouts, rain barrels can reduce the runoff volume entering storm drains, alleviating pressure on municipal drainage systems and reducing the risk of localized flooding. Additionally, rain barrels provide a sustainable source of non-potable water for outdoor irrigation, reducing reliance on potable water sources and lowering water bills for homeowners.

Also, rain barrels help mitigate erosion and water pollution by intercepting rooftop contaminants, such as sediment, debris, and pollutants, before they can enter waterways. However, the efficiency of rain barrels is influenced by factors such as rainfall patterns, roof size, and barrel capacity.

Proper maintenance, including regular cleaning to prevent algae growth and mosquito breeding, is essential to ensure optimal performance and water quality. Rain barrels can be a valuable tool for homeowners and communities seeking to conserve water and manage stormwater runoff in an environmentally sustainable manner.

Call Us Today!

When your Chino home or commercial business has a flooding emergency, our Chino/Chino Hills team will restore the damage “Like it never even happened.”  Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Fairfield Park Ranch Residents Battle Against Flooding During Heavy Rain Event?

5/21/2024 (Permalink)

We respond to water intrusion emergencies 24 hours a day in San Bernardino County.

Our local Chino/Chino Hills team is trained and certified to restore water and property damage caused by heavy rain events. Fairfield Ranch Park, located in the city of Chino Hills, California, features soils primarily of the “Chino” series of soils.

The Chino series consists of typically deep, well-drained, and moderately sloping soils. They are derived from alluvial fan deposits and are often characterized as loamy sand or sandy loam soils. These soils are suitable for a variety of agricultural and urban uses.

During a heavy rain event, the soil absorbs water until it reaches its field capacity, which is the maximum amount of water the soil can hold against the force of gravity. Once the soil reaches field capacity, any additional rainfall leads to runoff.

The specific time it takes for Chino series soils to reach saturation can vary depending on factors such as the initial moisture content of the soil, the intensity and duration of rainfall, the slope of the land, and the presence of any surface sealing or compaction that may inhibit infiltration.

In general, sandy soils like those in the Chino series may reach saturation faster than finer-textured soils. Still, the actual time can vary widely depending on the specific conditions of the rain event and the soil and landscape characteristics.

Call Us Today!

When your Fairfield Park Ranch home or commercial business has water intrusion issues from heavy rain, our Chino/Chino Hills team will restore the damage “Like it never even happened.”  Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Sleepy Hollow Home Flooded During Heavy Rain Event?

4/30/2024 (Permalink)

We respond to storm damage emergencies 24/7 in San Bernardino County!

Our Chino/Chino Hills team is a trusted leader in storm damage mitigation and restoration services. For many years, Sleepy Hollow residents and businesses have relied on us to respond quickly to their storm damage emergencies.

A heavy rain event can cause damage ranging from minor inconveniences to major structural issues. One of the most common problems associated with heavy rain is water intrusion. Rainwater can find its way into the home through leaky roofs, damaged siding, improperly sealed windows or doors, or cracks in the foundation.

This can lead to dampness, mold growth, and water stains on walls and ceilings. Over time, repeated exposure to moisture can weaken building materials and compromise the structural integrity of the residence. In addition to water intrusion, heavy rain can also result in flooding, especially in homes with poor drainage or inadequate waterproofing.

Heavy rain can also exacerbate existing drainage issues, causing soil erosion around the foundation and increasing the risk of foundation settlement or even collapse in extreme cases. This can lead to cracks in walls or floors, uneven structure settling, and costly repairs.

Call Us Today!

When your Sleepy Hollow home or commercial property has damage from a heavy rain event, our Chino/Chino Hills team will restore the damage “Like it never even happened.”  Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Clogged Sewer Pipe Causes Flooding and Black Water Contamination in Vellano?

4/16/2024 (Permalink)

We restore water damage 24 hours a day in San Bernardino County.

Our local Chino/Chino Hills team is a trusted leader in water damage restoration services. For many years, Vellano residents have relied on us to clean and restore sewer backups and black water contamination. Black water is a classification of water that is highly infectious and can cause serious illness or death if ingested.  Professional cleaning and remediation are essential when dealing with black water contamination for several reasons:

Health Risks: Black water contains harmful pathogens, bacteria, viruses, and other contaminants that can cause severe illness or infections if ingested or come into contact with skin, eyes, or mucous membranes. Exposure to black water can lead to gastrointestinal issues, respiratory problems, skin infections, and other serious health consequences.

Proper Handling: Professional restoration companies have the training, expertise, and equipment to handle black water contamination safely. They use specialized protective gear, disinfectants, and cleaning methods to minimize health risks and prevent further spread of contaminants.

Structural Damage: Black water can cause extensive damage to building materials, including drywall, insulation, flooring, and structural components. It can also promote the growth of mold and mildew, leading to additional damage and health hazards if not adequately addressed.

Odor Removal: Black water contamination often produces foul odors that can linger in the affected area if not thoroughly removed and treated.

Call Us Today!

When your home or commercial property in Vellano has water damage from a clogged sewer pipe, our Chino/Chino Hills team will restore the damage “Like it never even happened.”  Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Quick Action to Minimize Water Damage in Chino & Chino Hills Homes

3/7/2024 (Permalink)

Call SERVPRO of Chino/Chino Hills for 24/7 emergency water damage and mold remediation in Chino and Chino Hills.

Water damage can strike unexpectedly, posing a significant threat to homes in Chino and Chino Hills. Whether it's a burst pipe, leaky roof, or flooding, taking quick action is crucial to minimize the extent of the damage. In this blog post, we'll explore the importance of swift response and the steps homeowners in Chino and Chino Hills can take to mitigate water damage with the help of SERVPRO^® of Chino/Chino Hills' expert services.

The Sooner, the Better:
Time is of the essence when it comes to water damage. The longer water sits, the greater the potential for structural damage, mold growth, and costly repairs. Residents of Chino and Chino Hills need to act promptly to limit the impact on their homes and belongings.

Identifying the Source:
The first step in mitigating water damage is identifying the source. Whether it's a broken pipe, malfunctioning appliance, or roof leak, pinpointing the origin allows for a more focused and effective response.

Emergency Water Extraction:
SERVPRO of Chino/Chino Hills offers 24/7 emergency water extraction services. Our team utilizes advanced equipment to swiftly remove standing water from affected areas, preventing further saturation of walls, floors, and belongings.

Professional Assessment:
After initial extraction, our experts conduct a thorough assessment of the damage. This involves using moisture meters and infrared technology to identify hidden pockets of moisture that could lead to long-term issues.

Drying and Dehumidification:
Effective drying and dehumidification are critical components of the water damage restoration process. SERVPRO employs industrial-grade equipment to expedite the drying process, reducing the risk of mold growth and secondary damage.

Content and Belongings Restoration:
Chino and Chino Hills homeowners can trust SERVPRO to restore damaged belongings. From furniture to important documents, our team employs specialized techniques to salvage and restore items whenever possible.

Mold Prevention Measures:
Swift action not only minimizes water damage but also helps prevent mold growth. Our professionals apply antimicrobial treatments and take proactive steps to inhibit mold development in affected areas.

Insurance Assistance:
Navigating insurance claims can be overwhelming. SERVPRO of Chino/Chino Hills works closely with homeowners to document the damage, providing comprehensive reports to facilitate the claims process and ensure a smoother restoration journey.

Community-Focused Solutions:
Living in the Chino and Chino Hills areas, our restoration strategies are tailored to address the specific challenges posed by the local environment. This local expertise allows us to provide effective and targeted solutions for water damage in the region.

Call SERVPRO of Chino/Chino Hills Today:
If you're facing water damage in your Chino or Chino Hills home, don't wait. Call SERVPRO of Chino/Chino Hills now at (909) 548-3191 for immediate assistance. Our team is ready to respond 24/7, helping you minimize damage and restore your home to its preloss condition. Don't let water damage disrupt your life – contact us for swift and professional restoration services.

Identifying Water Threats: Common Causes of Water Damage in Chino/Chino Hills

3/7/2024 (Permalink)

Call SERVPRO of Chino/Chino Hills for 24/7 emergency water damage and mold remediation in Chino and Chino Hills.

Nestled in the beautiful landscapes of Chino and Chino Hills, residents face unique challenges, with water damage ranking high among concerns. Despite the generally arid climate, various factors contribute to potential water-related disasters. In this blog post, we'll explore these common causes to empower you in safeguarding your property. If water damage strikes, remember that SERVPRO® of Chino/Chino Hills is just a call away, prepared to offer prompt and professional restoration services.

1. Unpredictable Weather and Sudden Storms: Chino and Chino Hills experience sporadic weather patterns, including sudden storms. These weather shifts can lead to unexpected water-related challenges. Recognizing local weather trends helps residents prepare for potential risks. In case of emergency, contact SERVPRO of Chino/Chino Hills at (909) 548-3191.

2. Aging or Compromised Roofing: The region's climate can take a toll on roofing materials over time. An aging or compromised roof may develop leaks, allowing water to seep into attics and ceilings. Regular roof inspections and timely repairs are crucial in preventing water damage from above. For roofing concerns, call SERVPRO of Chino/Chino Hills today.

3. Landscaping Irrigation Issues: Maintaining lush landscapes in Chino and Chino Hills often involves irrigation systems. Poorly maintained or malfunctioning systems can lead to overwatering and water pooling around the property, posing risks of foundation damage and water intrusion. Reach out to SERVPRO of Chino/Chino Hills for assistance with water damage caused by irrigation issues.

4. Plumbing Challenges: Plumbing issues are common culprits of water damage, even in drier climates. Cracked, corroded, or burst pipes can lead to leaks inside the home. Regular inspections and addressing plumbing concerns promptly can help prevent extensive water damage. If you notice a pipe issue, call SERVPRO of Chino/Chino Hills immediately for expert assistance.

5. Appliance and Fixture Malfunctions: Malfunctioning appliances, such as washing machines and dishwashers, can cause significant water damage if left unattended. Regular checks for signs of wear and tear, along with prompt replacement of faulty components, can prevent water disasters. In case of appliance-related water damage, contact SERVPRO of Chino/Chino Hills for immediate assistance.

Conclusion: Understanding common water damage causes in Chino and Chino Hills is crucial for proactive prevention. By staying vigilant, maintaining your property, and promptly addressing potential issues, you can protect your home. Should water damage occur, remember that SERVPRO of Chino/Chino Hills is ready to respond 24/7. Call us at (909) 548-3191 for swift and professional restoration services tailored to the unique needs of our community.

Heavy Rain and Flash Flooding Causes Storm Damage in Riverside Terrace Chino?

2/6/2024 (Permalink)

We are leaders in storm damage restoration services in San Bernardino County.

Our local Chino/Chino Hills team is a trusted storm damage mitigation and restoration services leader. For many years, Riverside Terrace Chino residents have relied on us to restore their storm damage quickly and efficiently, “Like it never even happened.”

The amount of rain required to cause flash flooding in a low-lying area can vary widely depending on factors such as the terrain, soil type, existing moisture levels, and the rate of rainfall. However, flash floods typically occur when a significant amount of rain falls in a short period, often within hours or even minutes.

As a general guideline, intense rainfall rates of two inches or more per hour can trigger flash flooding in some areas. However, in locations with steep terrain, poor drainage, or saturated soil, even lower rainfall rates can lead to flash floods. Flash floods are highly localized and can be extremely dangerous, so it's essential to stay informed about weather conditions and heed any warnings or advisories issued by local authorities during heavy rainfall events.

Why are we a top choice for storm damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Independently Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your home or commercial business in Riverside Terrace Chino needs storm damage restoration services, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Hidden Water Damage Detected in Chino Hills Home?

1/30/2024 (Permalink)

We are leaders in water damage restoration services in San Bernardino County.

Our local Chino/Chino Hills team responds to water damage emergencies throughout the year in Chino Hills. Hidden water damage may not result in immediate flooding. Some pipes may develop slow leaks or cracks over time, which can go unnoticed for a while. These hidden leaks can cause water to seep into wall cavities, ceilings, or floors.

Over time, this moisture can lead to structural damage, rot, and mold growth within your home. Often, the damage becomes apparent only after it has become extensive, requiring costly repairs. These hidden leaks can also be a source of wasted water and increased water bills.

Here are some signs of hidden water damage:

• Dark or wet spots on the walls or ceiling
• Wet areas or water pooling on the floor
• Flaking, cracking, or bubbling paint or drywall
• Hearing the sound of running water that you can’t place
• Hearing the sound of dripping water that you can’t locate
• Visible dripping water you can see but dripping where it should not be
• Significant increase in your water bill for no known reason
• Strong, damp, musky odors
• Visible mold growing

Call Us Today!

When your home or commercial business needs water damage restoration services, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Sandbags Protect Homes from Flash Flooding During Heavy Rain in Sleepy Hollow?

1/23/2024 (Permalink)

We restore storm damage 24 hours a day in San Bernardino County.

Heavy rains can cause flash flooding in Sleepy Hollow, and our local Chino/Chino Hills team wants residents to be prepared for the next big storm. Sandbags can be effectively used to protect against flash flooding by creating barriers that divert or control the flow of water away from vulnerable areas. Here's how to use sandbags for flash flood protection:

Proper Placement: Identify the areas most susceptible to flooding, such as doorways, windows, and low-lying entrances. Place the sandbags in these locations.

Fill Sandbags: Fill sandbags with sand or soil to about two-thirds full, leaving enough space to tie or fold the top of the bag. Do not overfill, as it makes the bags less effective.

Stack Bags Correctly: Lay the filled sandbags lengthwise and stagger the layers like bricks to create a stable and strong barrier. Ensure that the bags are tightly packed and leave no gaps.

Overlapping: Overlap the ends of each sandbag to minimize seepage and improve stability.

Tie Bags: If necessary, tie the sandbags with twine or use plastic sheeting to wrap and secure them in place.

Monitor and Maintain: Continuously monitor the sandbags during the flood event. Add more sandbags as needed or adjust their placement to ensure the barrier remains effective.

Sandbags can be a valuable tool to mitigate flood damage and buy you time to take further safety measures or evacuate if necessary. Be prepared and have enough sandbags on hand before heavy rain or flood event occurs.

Call Us Today!

When your home or business in Sleepy Hollow needs storm damage restoration services, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchise is independently owned and operated.

Fairfield Ranch Park Homeowner Prepares Home for Heavy Rain?

12/12/2023 (Permalink)

We respond to storm damage emergencies 24 hours daily in San Bernardino County.

Fairfield Ranch Park typically experiences a climate with wet winters and hot, dry summers. In December, the weather in this region tends to be relatively cool and wet. While the area is not known for experiencing extreme storms during this time of year, it can still be affected by a few types of weather events.

Our local Chino/Chino Hills team is a leader in storm damage restoration services. The main concern during December is managing rainfall and being prepared for wet conditions, which can sometimes lead to localized flooding, slippery roads, and the need for residents to take precautions while driving and during outdoor activities. To mitigate the potential damage caused by December storms, residents should take several precautions:

Ensure Proper Drainage: Make sure that your property has proper drainage systems to prevent water from pooling around the foundation of your home during heavy rain. Clean gutters and downspouts regularly to ensure water flows away from your house.

Trim Trees and Branches: Regularly trim trees and branches near your home to reduce the risk of falling debris during storms.

Secure Outdoor Items: Secure or store outdoor furniture, equipment, and other objects that could become projectiles during high winds.

Maintain Your Roof: Inspect your roof for any damage or loose materials and repair them promptly. Properly anchored roofing materials can prevent water intrusion from heavy rain.

Surge Protectors: Use surge protectors for electronic devices and appliances to safeguard them against electrical surges caused by lightning strikes.

Emergency Preparedness: Have an emergency kit ready with essential supplies, including flashlights, batteries, non-perishable food, and water. Familiarize yourself with local emergency plans and evacuation routes, even though evacuations are less common during December storms.

Why are we a top choice for storm damage restoration services?

• 24/7 Emergency Storm Service
• Residential and Commercial Storm Restoration
• Highly Trained Storm and Flood Damage Cleanup
• Easier Insurance Claim Process
• Faster to any size disaster™

Call Us Today!

When your home or commercial business in Fairfield Ranch Park needs storm damage restoration services, our Chino/Chino Hills team is Here to Help.® We typically arrive onsite within four hours of your call for help. Call us today at 909-548-3191.

SERVPRO® franchise is independently owned and operated.

Home Alone for the Holidays: Defending Your Home Against Water Damage

12/11/2023 (Permalink)

We are a top choice for water damage restoration services in San Bernardino County.

The holiday season is upon us, and whether you're jetting off to a tropical paradise or visiting family for festive celebrations, it's essential to make sure your home is prepared for your absence. In the spirit of "Home Alone," let's channel our inner Kevin McCallister and strategize to defend your home against a different kind of threat: water damage.

Tip 1: Inspect and Repair - AKA No Booby Traps Allowed! Just as Kevin set up ingenious traps to fend off burglars, you can fortify your home by inspecting for potential leaks and repairing them. Take a walk through your house, check for any suspicious drips, and fix them before they turn into major headaches.

Tip 2: Turn Off the Water Supply - Kevin Takes Charge! Remember when Kevin took charge of his home's defenses? Follow suit by shutting down the water supply before you leave. It's a failsafe way to ensure that even if something goes wrong, the potential damage is minimized.

Tip 3: Check Appliances - Avoid Chaos a la Home Alone Style! Kevin managed to navigate his way around the chaos created by his booby traps. Avoid chaos at home by checking your appliances. Make sure your washing machine, dishwasher, and other water-centric devices won't cause any unexpected floods.

Tip 4: Clean Gutters - Not with a Paint Can! While Kevin used paint cans to fend off the Wet Bandits, we suggest a safer approach. Clean out your gutters to prevent debris build-up, ensuring water can flow freely and reducing the risk of roof leaks.

Tip 5: Set the Thermostat - Keep It Cozy, Not Frozen! Kevin survived a freezing night in the attic, but your pipes might not be as resilient. Set your thermostat to a moderate temperature to keep your home cozy and prevent frozen pipes from causing havoc.

 As you embark on your holiday adventures, channel your inner Kevin McCallister and defend your home against water damage. However, if unexpected water damage does occur, don't worry—SERVPRO Team Brogdon is ready to be your home restoration hero. Enjoy your holiday travels, knowing your home is in good hands!

Contact SERVPRO Team Brogdon in Chino for emergency water damage restoration! Your home is our priority. Call 909-548-3191 for 24/7 emergency Service.

Catastrophic Pipe Failure Floods Home in Riverside Terrace Chino?

12/5/2023 (Permalink)

We are a top choice for water damage restoration services in San Bernardino County.

Broken pipes can flood your home at any time of the day or night. Our local Chino/Chino Hills team is a trusted leader in water damage restoration services in Riverside Terrace Chino. For years we have been restoring water damage for the local community. Here are some examples of the kinds of equipment we use to mitigate and restore water damage efficiently:

Moisture Detection and Measurement: We use surface moisture meters, infrared imagery, evasive moisture detectors, and video borescopes to detect and measure the amount of moisture.

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business. For instance, we use submersible and gas-powered pumps for continuous pumping of high-level water, and truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture. We may use drying equipment like high-speed air movers cause moisture to evaporate at a faster pace and industrial-grade dehumidifiers pull the water vapor from the air.

Call Us Today!

When your home or commercial business in Riverside Terrace Chino needs emergency water damage restoration services, our Chino/Chino Hills team is Here to Help. ®. Call us today at 909-548-3191.

SERVPRO® of Chino/Chino Hills is independently owned and operated.

Broken Pipe Causes Flooding and Water Damage to Wall in Chino Home?

11/14/2023 (Permalink)

When broken pipes cause water damage in your Chino area home, trust SERVPRO of Chino / Chino Hills

When I heard the water gushing inside my wall in my Chino home, I thought I was having an audio hallucination, that is until the large water spot started forming on my wall! Oh no! My neighbor showed me how to shut off the main water valve to prevent further damage and my insurance adjuster told me to call the SERVPRO of Chino / Chino Hills team, and I’m so glad I did!

The team arrived quickly and inspected and tested the area to determine the extent of damage and find out how far the moisture had traveled. Then they used powerful pumps and vacuum units to quickly remove the water from my property. Once the bulk of the water was removed, the team set up air blowers and monitored and documented the drying process to ensure the area returned to normal humidity levels.

Then the area was cleaned and sanitized to remove odors and deodorize my property. And then they performed minor repairs by installing new sheetrock, drywall and painting the wall. Now my home looks like it did before the water damage!

Call Us Today!

When your home or commercial property has a water damage emergency and you need water damage restoration services, SERVPRO of Chino / Chino Hills team is Here to Help. ®

Franchises are independently owned and operated.

Older Plumbing System Fails and Floods Sleepy Hollow Home?

11/7/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in San Bernardino County.

Our local Chino/Chino Hills team responds to more water damage emergencies than any other form of property damage emergency in Sleepy Hollow. One common cause of pipe failure is age-related deterioration.

Homes that have older plumbing systems that are made of materials like galvanized steel or polybutylene, can degrade over time. Galvanized steel pipes are prone to rust and corrosion, while polybutylene pipes are known for becoming brittle and being prone to cracking with age. Eventually, these pipes can develop weak points and leaks. In some cases, homeowners may need to proactively replace older plumbing systems to avoid major pipe failures, extensive water damage, and costly repairs.

To prevent these common forms of pipe failure, regular maintenance and inspections of your home's plumbing system are crucial. Additionally, it's important to be aware of the materials used in your plumbing and consider replacing older pipes to avoid potential issues in the future.

Call Us Today!

You never know when your plumbing system will deteriorate and cause extensive flooding, but when your home or Commercial business in Chino Hills has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® We typically arrive onsite within four hours of your call. Call us today at 909-548-3191.

SERVPRO® of Chino/Chino Hills is independently owned and operated.

Broken Pipe Causes Water Damage in Chino Hills Home?

10/3/2023 (Permalink)

When your home or Commercial business in Chino Hills has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® Call us 909-548-3191

Our local Chino/Chino Hills team responds to water damage emergencies 24 hours a day, 365 days a year. Every day over 14,000 water damage claims are made in the United States, and pipe breaks are one of the leading causes of water damage emergencies.

What makes us a top choice for water damage restoration?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Water is invasive and can cause significant damage in as little as one hour. Here are some examples of the kinds of damage water can do to a structure:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

Call Us Today!

When your home or Commercial business in Chino Hills has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

Franchises are independently owned and operated.

From Disaster to Delight: SERVPRO's Remarkable Water Restoration Journey

9/13/2023 (Permalink)

We restore residential water damage 24 hours a day in San Bernardino County.

Home improvement projects often promise a fresh start, but sometimes they can take an unexpected turn for the worse. In a recent case, a homeowner's bathroom renovation project turned into a catastrophe when a poorly installed shower pan gave way, resulting in a devastating flood that affected not only the bathroom but also the lower level of the house. The situation seemed dire, but that's where SERVPRO, a name synonymous with restoration excellence, stepped in to save the day.

The "Before" Scenario

Before SERVPRO's intervention, the scene was nothing short of a homeowner's worst nightmare. The bathroom, once a sanctuary, had turned into a waterlogged disaster zone. The faulty shower pan was the root cause of the problem, and it had caused extensive damage that seemed overwhelming. The situation required professional expertise and a commitment to restoring the home to its former glory.

The SERVPRO Difference

SERVPRO's team of restoration experts quickly mobilized to address the crisis. With years of experience and a reputation for excellence, we were determined to turn this disaster into a success story. Here's how we accomplished it:

Bathroom Transformation

• Shower Pan Replacement: The first step in the bathroom's revival was replacing the damaged shower pan with meticulous precision. Our skilled technicians ensured a secure and watertight installation to prevent future mishaps.

• Modern Elegance: The bathroom received a complete makeover, featuring gleaming tiles and contemporary fixtures. The new design breathed fresh life into the space, giving it a modern and inviting atmosphere.

• Lasting Durability: Beyond aesthetics, our team prioritized durability. The newly installed shower was built to stand the test of time, providing the homeowner with lasting peace of mind.

Ceiling Revival

The floodwaters didn't stop at the bathroom; they reached the lower level, causing damage to the ceiling. SERVPRO stepped in to restore this space as well:

• Seamless Ceiling Repair: We patched up the damaged ceiling with expert precision, erasing all visible signs of the water damage. The lower level was once again a safe and welcoming area.

Why SERVPRO?

• Swift Response: We understand the urgency of disaster situations and respond promptly to mitigate further damage.

• Cutting-Edge Technology: Our team is equipped with state-of-the-art tools and techniques to handle even the most complex restoration projects.

• Transparent Communication: We prioritize clear and open communication with homeowners throughout the restoration process, ensuring their peace of mind.

• Satisfaction Guaranteed: Your satisfaction and peace of mind are our top priorities. We stand by our work and deliver the highest level of quality.

This remarkable before-and-after transformation illustrates SERVPRO's commitment to excellence. We don't just restore homes; we restore lives. When disaster strikes, remember that SERVPRO is here to make it "Like it never even happened."

When your commercial business or home in the Chino Valley has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Butterfield Ranch Home Flooded by Corroded Water Heater?

8/22/2023 (Permalink)

We restore water damage 365 days a year in San Bernardino County.

Failed water heaters are one of the leading causes of water damage insurance claims in the United States. When your water heater breaks down and floods your home, our local Chino/Chino Hills are Here to Help. ® Water heaters have a life expectancy of about ten years, and there are steps you can take to ensure your water heater operates efficiently as follows:

Replace the anode rod.

First, make sure to replace the anode rod before it wears out completely. This “little hero” sacrifices itself to protect your tank, so it's important to give it the attention it deserves.

Keep an eye on the lower section of the tank.

Inspect the lower section of the tank to ensure it doesn't fill up with sediment. If sediment builds up, it can neutralize the anode rod's effectiveness below the sediment layer and potentially lead to rust at the bottom of the tank.

Hire a qualified plumbing professional.

Not everyone is an expert on anode rods, so it’s understandable if you would prefer to forgo replacing them yourself. There are many plumbing professionals who offer services to maintain your water heater.

Call Us Today!

When your water heater breaks down or you have any other form of water damage in your Butterfield Ranch home or commercial property, our Chino/Chino Hills team will restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Sewer Backup Contaminates El Prado Business?

8/7/2023 (Permalink)

We respond to commercial water damage emergencies 24 hours a day in San Bernardino County.

Every moment the doors to your commercial business in El Prado are closed represents lost business and revenue. That’s why our local Chino/Chino Hills are on call 24 hours a day to respond to commercial water damage calls. Sewer water is categorized as “black water,” and it is grossly unsanitary and could lead to severe illness if ingested. Our technicians have the specialized training, equipment, and protective gear required to clean and restore sewage backups safely.

Here are the three categories of water contamination we are qualified to restore:

Category 3: "Black Water"

Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces, or dishwasher overflow.

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

Call Us Today!

When your commercial business or home in El Prado has a sewer backup emergency or another form of water damage, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

An Unleveled Dishwasher Floods Chino Hills Home?

7/18/2023 (Permalink)

We restore water damage 24 hours a day in San Bernardino. County.

Our local Chino/Chino Hills team responds to more water damage emergencies than any other form of property damage in Chino Hills. Leaking dishwashers are a leading cause of water damage claims in the United States. Dishwasher flooding can cause damage to floors, cabinets, and baseboards, and encourage mold growth. Dishwasher leaks are caused by a number of reasons. Here are some tips for preventing dishwasher leaks:

·      Be sure the dishwasher is level

·      Follow the manufacturer’s directions for installation

·      Load dishes following the manufacturer’s guidelines

·      Routinely inspect the door gasket and seal. If you see a lot of steam emanating from the dishwasher, you probably have a leaking door seal.

·      Do not overload the dishwasher

·      Do not leave the home while the dishwasher is running

Our Water Damage Restoration Process

Every water damage emergency varies, but we follow this comprehensive six-step process for  every water damage job:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business in Chino Hills has a water damage emergency, our Chino/Chino Hills team is always Here to Help. ® Call us today at 909-548-3191.

Franchises are independently owned and operated.

Butterfield Ranch Business Suffers Water Damage from Fire Sprinklers?

7/5/2023 (Permalink)

We restore commercial water damage 24 hours a day in San Bernardino. County.

The National Fire Protection Association reports that fire sprinklers are proven to minimize the impact of fire in commercial properties and homes. When a small electronic device set to charge overnight overheated and set off our fire sprinkler system, our offices in Butterfield Ranch were soaked by the fire sprinklers. Fortunately, all of the damage was water-related, so after the Chino Valley Fire District first responders cleared the scene, our insurance adjuster told us to call the local team in Chino/Chino Hills.

The Chino/Chino Hills technicians arrived quickly and began the mitigation process and restoration process immediately. They moved office furniture and electronics and removed the water from the floors using powerful, industrial-grade water extraction equipment. They removed the damaged drywall in the ceiling and set up powerful air movers and blowers to dry the area thoroughly. The drying process was monitored and documented, and once the area was completely dry, a crew came in and replaced the damaged drywall, repainted the ceiling, and cleaned the office furniture. Now you would never know there had been any water damage in our building!

Call Us Today!

When your commercial business or home in Butterfield Ranch has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Kitchen Underwater from Plumbing Failure in Los Serranos?

6/20/2023 (Permalink)

We are leaders in water damage restoration services in San Bernardino. County.

Water damage emergencies can happen at any time of the day or night and the water can cause serious damage to a home if it is not mitigated quickly. Our local Chino/Chino Hills teams are on call and ready to respond to flooding and other water damage emergencies 24 hours a day, 365 days a year.

The team uses powerful, industrial-grade water extraction equipment capable of removing hundreds of thousands of gallons of water from a flooded area quickly, saving our customers time and money by avoiding more labor-intensive and costly repairs. We also use powerful air blowers and dryers and monitor and document the drying process to ensure the area is dried completely and restored to normal moisture levels.

Water Damage Restoration Process

We follow this comprehensive, six-step remediation process for every water damage customer we serve:

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When your home or commercial business in Los Serranos has a flooding emergency, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Water Damage Causes Ceiling to Collapse in Fairfield Ranch Park Home?

5/30/2023 (Permalink)

We restore stormwater damage 24 hours a day in San Bernardino County.

Sometimes water leaks are not apparent until you see the tell-tale signs of water stains or actual holes in your walls or ceiling. Yikes! Our local Chino/Chino Hills is a trusted leader in water damage restoration services. We have been restoring water-damaged properties in Fairfield Ranch Park for many years. Sometimes water damage is extensive and requires rebuilding services to complete the restoration.

We are licensed contractors in California (license number 935856) and can perform a full range of rebuilding services. This eliminates the headache of having to juggle multiple trades and schedules and gives our customers peace of mind knowing they have one qualified company managing the entire restoration from start to finish.

Restoration Phase

During the restoration phase, we complete the final step to return your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpets, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Fairfield Ranch Park home or commercial business has a water damage problem, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Leaking Shower Pan Damages Bathroom Floor in Butterfield Ranch?

5/23/2023 (Permalink)

We restore water damage 24 hours a day in San Bernardino County.

Leaking shower pans are responsible for over half of shower stall water damage incidents, according to a study conducted by the Insurance Institute of Business and Home Safety (IBHS). So how can you tell if your shower pan is leaking? Our local Chino/Chino Hills team is a trusted leader in water damage restoration services in Butterfield Ranch. We suggest routinely inspecting your shower pan and making repairs as needed to prevent or minimize water leaks or damage. Here are some loss prevention and maintenance tips for showers from the IBHS:

Inspect the tile and grout every six months, paying attention to loose or cracked tiles or cracked and crumbling grout lines. Repair as needed.

Test the shower pan every year by:

1. Blocking the drain
2. Fill the shower stall with about one inch of water
3. Use a pencil to mark the waterline
4. Leave the water standing in the shower pan for 8 hours
5. If the water level decreases, contact a plumbing professional

Call Us Today!

When your Butterfield Ranch home or commercial business has a water damage problem, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Leaking Pipe Causes Water Damage in Butterfield Ranch Home?

5/9/2023 (Permalink)

We restore water damage emergencies 24 hours a day in San Bernardino County.

Our local Chino/Chino Hills team responds to water damage emergencies throughout the year. You never know when a broken or burst pipe will wreak havoc on your commercial business or home. Our restoration technicians have the advanced training, state-of-the-art equipment, and experience to mitigate any size water loss in the Butterfield Ranch quickly and efficiently and with minimal disruption to your family or employees and customers. The Insurance Institute for Business Home and Safety suggests that homeowners and businesses:

• Provide a reliable backup power source to ensure continuous power to the building
• Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
• Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms

Call Us Today!

You never know when a pipe will break and flood your home. Water damage can happen at any time of the day or night. When your Butterfield Ranch home or commercial business has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Leaking Refrigerator in Sleepy Hollow Home Causes Water Damage?

4/25/2023 (Permalink)

We respond to water damage emergencies 24 hours a day in San Bernardino County.

Refrigerators can cause water damage for a few reasons, and they don’t necessarily have to break down to do so. In my case, the ice in my freezer melted during a recent power outage and leaked underneath my unit, so the water leak was not apparent for a few days – enough time to seriously damage my hardwood floors. If we had noticed sooner, we would not have had such bad damage.

Fortunately, our insurance adjuster in Sleepy Hollow told us to call the team in Chino/Chino Hills, and I’m glad we did. Their team arrived quickly, moved the refrigerator, pulled up the soggy flooring, and dried the damaged area completely. They also supervised the replacement of the damaged floor, subfloor, and baseboards underneath the refrigerator. Now, you would never know we had water damage in our kitchen!

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

When you discover water damage in your Sleepy Hollow home or commercial business, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Heavy Rains Cause Storm Damage to Home in Vellano?

4/18/2023 (Permalink)

We restore storm damage 24 hours a day in San Bernardino County.

Our local team in Chino/Chino Hills has been responding to storm damage emergencies in Vellano for many years. After any storm, it is a good idea to inspect your home or commercial business for signs of water damage. Water is invasive and can cause significant damage to a structure in as little as one hour when left unmitigated.

When you observe indications of storm damage, such as missing roof shingles, broken rain gutters, or water spots forming on your walls or ceilings, fast mitigation is required to minimize the chances of secondary damage and more time-consuming repairs. Our professionals can perform a full range of construction and building services when required to restore a property.

California State License Board (CSLB) #: 935856

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Scalable Resources
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

Call Us Today!

When you have stormwater damage in your home or commercial business in Vellano, our Chino/Chino Hills team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Air Conditioning Unit Causing Water Intrusion in Sleepy Hollow Home?

3/7/2023 (Permalink)

We respond to storm damage emergencies 24 hours a day in San Bernardino County.

Have you checked your air conditioner unit for signs of water intrusion? This is an often overlooked area where rain can enter a home and cause damage. Our local team in Chino/Chino Hills is on call to respond to water damage emergencies 24 hours a day, 365 days a year in Sleepy Hollow. Here are some helpful tips from the Institute of Business and Home Safety for protecting your home from heavy rain:

Check wall air conditioners

Internal Drain

If the air conditioning unit has an internal drain, make sure the pipe size is adequate and water is running and flowing freely in order to handle a high volume of water.

Caulking of Air Conditioning Unit Sleeve: Look for any gaps, cracks, or other damage that indicates improper caulking around the edge of the sleeve to the exterior of the building. This increases vulnerability to water entry.

Orientation: Tilting the air conditioning unit sleeves slightly (two degrees) towards the exterior wall can significantly reduce the water’s entry.

Weather Stripping: Proper weather stripping between the air conditioning unit and the sleeve can reduce the water from entering.

Call Us Today!

When your home or commercial business in Sleepy Hollow has rain damage, our Chino/Chino Hills team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Dangerous Black Water Contamination in Riverside Terrace Chino?

1/31/2023 (Permalink)

We clean and restore sewage spills in San Bernardino County.

Sewer water is grossly unsanitary and can carry infectious viruses and dangerous bacteria that can cause serious health problems. Fortunately, our Chino/Chino Hills technicians are trained and certified to safely mitigate and restore sewer backups. We have the specialized equipment and protective clothing required to restore sewer damage, no matter how big the job is in Riverside Terrace Chino. Here are the three classifications of water contamination we remediate:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

• Water from a clean source, like a broken water line
• If left untreated, it can degrade into categories two or three

Category 2: "Gray Water"

• It May contain bacteria and viruses
• It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three, "black water," include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

• May contain untreated sewage, harsh chemicals, and microbes
• Water from flooding rivers or sewer backup

Call Us Today!

When you have a sewer backup in your Riverside Terrace Chino home or business, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

Franchises are independently owned and operated.

Happy Water Damage Customers in Chino Hills?

12/27/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in San Bernardino County.

Water damage emergencies are the most common form of property damage in the United States. Our Chino/Chino Hills team is on call and ready to respond to water damage emergencies 24-hours a day. We are committed to providing the highest level of service and support possible. Here are some recent Google reviews from some of our water damage customers:

“The Chino/Chino Hills company is great to use, and this is the second time I have had to use them, and I would recommend them to anyone.” Carl Boyd

Services: Mold mitigation, Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

“Paul, Luis, and the whole crew were respectful, professional, on time, and considerate of our family’s space while the work was being done. As terrible as it was to have the repairs, I would use them again in a heartbeat.” Lydia Cegarra

Service: Water damage-related cleanup & repair

Positive: Professionalism, Punctuality, Quality, Responsiveness

Call Us Today!

Water damage can happen at any time for any number of reasons. When you have a water damage emergency in your Chino Hills home or business, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Flash Flooding Causing Property Damage in Chino?

12/6/2022 (Permalink)

We respond to storm damage emergencies 24-hours a day in San Bernardino County.

Our Chino/Chino Hills team mitigates and restores storm damage 24-hours a day, 365 days a year in Chino. According to the National Weather Service:

• Most flash floods are caused by slow-moving thunderstorms that repeatedly move over the same area or heavy rains from tropical storms and hurricanes
• These floods can develop within minutes or hours depending on the intensity and duration of the rain, the topography, soil conditions, and ground cover
• Flash floods can roll boulders, tear out trees, destroy buildings and bridges, and scour out new channels
• Flash flooding can trigger catastrophic mudslides

Flood Condition Driving Safety Rules

• Avoid already flooded and high-velocity flow areas. Do not attempt to cross flowing streams. If you enter a flowing stream and the water gets above your knee, TURN AROUND DON’T DROWN.
• Do not camp or park your vehicle along streams and washes, particularly during threatening conditions
• If floodwaters rise around your car, but the water is not moving, abandon the car and move to higher ground. Do not leave the vehicle and enter the moving water.

Call Us Today!

When you have a flash flood or another storm damage in your Chino home or commercial business, our Chino/Chino Hills team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

What Happens During the Water Removal Process in Fairfield Park Ranch?

11/29/2022 (Permalink)

We restore water damage 24-hours a day in San Bernardino County.

When you have a water damage emergency in your Fairfield Park Ranch home, you will want to hire a company that can remove the water quickly and efficiently. Our Chino/Chino Hills team uses powerful water extraction equipment to quickly remove hundreds or thousands of gallons of water from your home.

Here is some information from our website about our water removal process:

Move-Out and Pack-Out Services

When your home requires extensive restoration or cleaning, we can conduct an organized and efficient move of your belongings to protect your belongings from further damage.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for the continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

• Inspect Carpet Pad and Remove it If Needed
• Inspect Carpet and Remove If Needed

Call Us Today!

When you have a water damage emergency in your Fairfield Park Ranch home or commercial business, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

Franchises are independently owned and operated.

Water Damage Emergency in Chino Destroys Ceiling?

10/4/2022 (Permalink)

We respond to water damage emergencies 24-hours a day in San Bernardino County.

Our Chino/Chino Hills team has been restoring water damage in San Bernardino County for many years. Water is invasive and can cause severe damage in as little as one hour. Here is a water damage timeline from our website that describes the damage that water will do over time:

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path
• Water is absorbed into walls, floors, upholstery, and belongings
• Furniture finishes may bleed, causing permanent staining on carpets
• Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24

• Drywall begins to swell and break down
• Metal surfaces begin to tarnish
• Furniture begins to swell and crack
• Dyes and inks from cloth and paper goods spread and stain
• A musty odor appears

48 Hours to 1 Week

• Mold and mildew may grow and spread
• Doors, windows, and studs swell and warp
• Metal begins to rust and corrode
• Furniture warps and shows signs of mold
• Paint begins to blister
• Wood flooring swells and warps
• Serious biohazard contamination is possible

Call Us Today!

Water damage can happen for many reasons: pipes break, plumbing systems fail, and sewers can back up any time of the day or night. Our Chino/Chino Hills team is Here to Help ® when your home or commercial business in Chino has a water damage emergency. Call us today at 909-548-3191.

Franchises are independently owned and operated.

Water Damage Process

5/5/2022 (Permalink)

What would you do if you walked into work and were standing in 3 inches of water?

In most instances the first person who comes in to an office or retail space is not the person who knows who to call if they come into a water damage. It is so important to make sure everyone is aware of where the water shut-off is as well as who the first call should be. 

In most instances your maintenance department would be the first call, but in MORE instances, SERVPRO of Chino/Chino Hills should be your first call.

Let us (SERVPRO) be the ones that help you navigate and assess damages, help you get the proper information to your insurance carriers/agents in order to determine coverage and facilitate mitigating damages.

Plumbing Issues that Lead to Water Damage

2/1/2022 (Permalink)

Did you know a large portion of water damage in properties comes from plumbing issues?

It’s so important for property owners to inspect the plumbing systems in their homes or buildings at least once per year, especially on properties that are over 20 years old. 

Being proactive with plumbing systems may seem like an inconvenience but will ultimately save you money in the long run, as routine maintenance can lead to the detection of a future problem. 

Pipes used for plumbing typically have a lifespan between 20 and 70 years. Brass pipes can last for about 70 years, while copper pipes last about 50 years, and steel pipes can survive anywhere between 20 and 50 years. 

While there is no telling the exact lifespan of the piping in your property, you can tell if a pipe is damaged by warped and discolored floorboards, which usually indicates water leakage. 

Your friends at SERVPRO of Chino/Chino Hills are here for you every step of the way. Should you need an inspection or have a plumbing emergency, give us a call at (909) 548-3191.

IICRC Trained

10/13/2021 (Permalink)

We are confident that we can handle the biggest water damage that occurs at your property or building.

Our team of water restoration specialists are each certified by the Institute of Inspection Cleaning and Restoration (IICRC). Through this certification process, our team has studied and researched best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

The IICRC sets the standard, globally, for the inspection, cleaning, and restoration industries.

Also, our tremendous experience in water damage gives our team the ability to completely restore your home or building in an efficient and timely manner to quickly bring your property back to pre-water damage condition.

Our water damage restoration process begins with:

• Your phone call to our team
• Inspection
• Water removal
• Drying
• Cleaning and sanitizing
• Restoration

Don’t hesitate to reach out to SERVPRO of Chino/Chino Hills at 909-548-3191 with any questions!

Flooding

10/4/2021 (Permalink)

Hundreds of thousands of homes experience water damage every single year across the United States.

Although in Southern California, we’ve been faced with droughts for quite some time, we are never really in the clear. The next big storm can come in minutes and significantly damage your property via leaks in the roof, flash flooding or ground water which can cause flooding, mold, and more.

About one in 50 insured homes endure property damage from rain or freezing temperatures every single year.

Unfortunately, there is nothing we can do to prevent rain and storms from coming our way, but we can be prepared and equip our clients with important information and contacts for when this problem arises at your property.

For more information, call SERVPRO of Chino/Chino Hills at (909) 548-3191.

What to Do?

8/29/2021 (Permalink)

The dreaded experience of having your commercial building damaged by water is one our team sees far too often.

When water overflows from a sink, maybe a toilet, a pipe bursts, fire sprinkler system, it’s imperative that you contact SERVPRO of Chino/Chino Hills as soon as possible to quickly mitigate the unique challenges that water restoration presents.

Leaving a commercial property flooded for an extended period of time could result in the rotting of wood, mold and bacteria growth, rusted steel, swelling of composite woods, de-laminating of materials, and more.

Commercial building water restoration involves our team performing a prompt inspection, followed by removing water and materials, drying, cleaning and sanitizing, and water damage repair.

Should you experience water damage to your commercial property, don’t panic, give us a call 24/7. Our highly trained and certified team of professionals will transform your building back to its original form and get your employees back to work.

Waterfalls

8/29/2021 (Permalink)

This ones a beauty in Ouray CO

Who doesn’t love to look at and listen to a beautiful waterfall? I know I do. When on vacations I try to find them just to go relax and take in the soothing ambiance. What isn’t so great about a waterfall, is when its in your home. Not in the form of a natural beauty, but in the form of gushing water from a pipe burst or overflown toilet, sink or tub on the 2^nd floor of your home.

This type of “waterfall” can make your home a disaster in no time and you need to mitigate quickly. The first thing to do of course is find the source of the “waterfall” and stop it, whether that be to pull the drain plug and turn off the faucet or turn the water off at the main into the home – but get it stopped. Secondly, make sure everyone in the home is safe and then your next call should be SERVPRO of Chino/Chino Hills. Our trained professionals will come in and remove the water, assess the damages and begin the dry down process so you can get your home back to preloss conditions.

Trust us, it’s better

4/23/2021 (Permalink)

If I’ve learned anything in this business (and I have), it’s that sometimes you have to accept the lesser of two evils as a necessity. For example, say your house experiences a fire. More often than not, the fire department will do everything in their power to attempt to save as much as they possibly can. In doing this, there is often collateral damage done to soft goods and electronics due to the water needed to extinguish the fire. On the surface it may seem like you have dodged a major bullet, and you have! Your home was mostly unharmed from the fire and rather than dealing with the heartbreaking task of digging through cinders and ash, you now just have to deal with some water damage. Right?

Well, mostly right. Water is insidious and while it is definitely better than fire damage, it still poses its own set of issues. Mold, for instance, can grow in as little as 24 hours if wet areas behind drywall aren’t tended to quickly. Mold can cause a litany of effects, none of which are cheap.

Here’s my advice to you: call SERVPRO of Chino/Chino Hills as soon as possible. Not only are we experts in fire damage restoration, we are experts in water mitigation. We can help get your home back to preloss conditions in no time flat. It’s just one more way we can help make it “Like it never even happened.”

The Swimming Pool Nobody Asks For

2/10/2021 (Permalink)

When I wake up in the morning, the first thing I do is slide open my curtains and look outside. The next two hours or so of my life are predicated on what I see in that brief instant. For example, if I see sunlight beaming down and am nearly blinded by the sudden contrast in light, I know I have a very good chance of making it to the office early. If I see grey skies and wet concrete, I know that things may be a bit more complicated.

California is notoriously random when it comes to weather patterns and due to that (and the sheer amount of people in the state), rainy days can cause quite the headache on the freeways. While I love the rain, I’m not a huge fan of the traffic and subsequent car accidents it causes. Rain isn’t just a nuisance on the road; it can also cause trouble closer to home.

Picture this: you leave for work, knowing that a previously unmentioned storm will cause you to be a bit late for work. You rush out, not paying any attention to the things that you normally would on a more temperate day. One of those things happened to be leaving the sliding door in your master bedroom open. Normally, this wouldn’t be that big of a deal, except that this storm happened to cause flash flooding in your neighborhood. Now the back half of your home is under 4 inches of water. Oh winter, you cruel mistress.

Luckily, SERVPRO of Chino/Chino Hills is used to receiving these types of calls. While this may be a once-in-a-lifetime event for most, our trained technicians know exactly what to do in such scenarios.

If rainwater or any other type of aquatic intruder has made its way into your home or business, give us a call today. We can get everything back to preloss conditions and make it “Like it never even happened.”

Lightspeed Water Loss

2/8/2021 (Permalink)

Prime that Wall Quick

Experiencing a water loss is always a frustrating and sometimes scary situation. With the uncertainty of what lays ahead, potential incurred costs, and a million other factors, it is one of the more stressful situations a home or business owner can find themselves in. Now imagine those same circumstances, but add in the fact that you are trying to sell your home. Not terrified yet? Go ahead and add the fact that the home is already in escrow and the prospective buyer is slotted to come walk the property in 5 days.

How’s that for a tricky situation?

If this sounds oddly specific, it’s because it is drawn from a real-life scenario that SERVPRO of Chino/Chino Hills just dealt with. The homeowner called in and explained that an unexplained leak had worked its way into two separate rooms and effectively destroyed a common wall. He also informed us that the home was already on the market and potential buyer was going to be there to look at the home on the following Monday. We received the call on the Tuesday prior to the showing. Crunched timeline? Check. Unknown cause of loss? Check. We got to work right away.

As it turned out, an upstairs bedroom wall had taken water damage from a clogged rain gutter. Our team made cuts and began drying the two rooms immediately. Luckily for everyone involved, the wood beneath the drywall took to the drying extremely well. Everything was good to go by the third day.

Next step: remove all of the air movers and begin hanging drywall. After that was complete, an initial coat of paint was applied to blend the drywall patch. Next: Paul (construction manager extraordinaire) measured the room for crown molding and applied it. Last step: touch-ups and final looks.

Did we do it? You bet!

SERVPRO of Chino/Chino Hills is a premiere restoration and reconstruction service and no job is too big or small (or fast) for us.

Third Quarter Rain

10/7/2020 (Permalink)

With fall just around the corner, southern California will no doubt be experiencing our annual three days of rain again soon.

All joking aside, we have one of the more bizarre and inconsistent climates in the United States. October is typically the turning point from Sonoran Desert levels of heat to a milder, only-sometimes-causes-a-sunburn heat to torrential downpour. Even then, there are caveats and nuances to this wonderful coastal oasis we call home.

SERVPRO of Chino/Chino Hills most often deals with water loss events. Although always true, there are different underlying causes. For example, the end of spring into the first part of autumn typically brings a lot of appliance-centric types of losses. This includes things like kitchen sink floods, plumbing issues that back up toilets, washers that feel the need to wash the entire bottom floor of your home, etc. The rest of the year (right around now) consists of more and more issues involving rain or stormy weather in general. Rain can cause problems with flooding but it can also get into cracks and crevasses in homes, introducing moisture into areas it shouldn’t be and resulting in mold.

Whether your Chino Hills home experiences damage from rain causing mold, hail breaking a window and allowing rain to come into your home, or wind destroying your roof, SERVPRO of Chino/Chino Hills is here to help 24 hours a day, 7 days a week.

Swimming in the Kitchen

8/18/2020 (Permalink)

Ah, summertime in sunny southern California.

S’mores, barbecues, and long swims in the pool are commonplace and part of the joys of living in such a temperate climate. However, water damage takes no vacation days, nor does it go easier on homeowners just because the sun is out.

Kitchen floods are by and large the most common type of water loss that SERVPRO of Chino/Chino Hills responds to. Points of origin include dishwashers and refrigerators, but sinks are the more common culprit. Hypothetical situation: everyone is in the backyard swimming. While washing dishes in the kitchen, little Bobby runs in to tell you he just stuck a double backflip cannonball into the pool. He doesn’t just want you to see, he needs you to see right now, at this very instant, pronto, “come on mom, I’ve been practicing all day”, now. You follow him outside and watch in sheer terror, dreading the things that might go wrong. What if he slips? What if he accidentally runs into the fence? What if he… He lands it! You applaud and watch as he does every variation in the book. You’re so proud. They grow up so fa-

The sink is still running. It has been for nearly half an hour.

As you run inside, you nearly slip on an inch of water. It has covered your kitchen and saturated your hardwood floors.

Well, better call SERVPRO.

It’s alright to have fun in the sun but when flood water rains on your parade, give SERVPRO of Chino/Chino Hills a call at (909)548-3191. We can restore your home to pre-double backflip conditions and make it “Like it never even happened.”

Plumbing Bummers

8/18/2020 (Permalink)

Everybody has a story about having needed help from a plumber at some time or another, whether it was for sewage and septic backups or busted pipes. Once the plumber finishes, we then come in and do the clean-up and dry-down.

In our line of work, we break up different types of water losses by category.

Category 1 water losses are “clean water” events. Things like water lines feeding into toilets, sinks, or refrigerators fall into this category. It simply means the water has no biological contaminants and poses no threat to health or safety.

Category 2 water losses are mildly contaminated water losses. Things like dish soap in water would make it qualify as category 2.

Category 3 water losses are considered “grossly contaminated”. Contaminants may include fecal matter, blood, or other biological threats.

When a septic or sewer line backs up and causes damage in your Inland Empire home, know that SERVPRO of Chino/Chino Hills is at the ready and willing to help. Our technicians are on standby 24 hours a day, 365 days a week. We will not only make sure your home is safe and clean; we will make it “Like it never even happened.”

Broken Pipe Water Damage

4/13/2020 (Permalink)

Even the cleanest of water from the newest of pipes could be considered detrimental to your home in the event of a loss. We call clean water losses “Category 1”. This includes water from supply lines or faucets. Typically, there is no contaminants present. If your Chino / Chino Hills home experiences a flood or leak, here is what you need to know.

Water can become contaminated with time

Just because water starts clean and unpolluted does not mean it will stay that way long. In fact, mold can begin to grow within 24 to 48 hours. The water may come into contact with pollutants and environmental hazards the longer it sits. Category 1 water may very quickly become Category 2 (mildly contaminated) or even 3 (grossly polluted).

Water creates a hazardous situation

Not only can water carry dangerous pollutants, it can also cause slips and falls. Additionally, water is an excellent conductor for electricity. If there is an electrical hazard near the water, stay away from the affected area and shut the power to your home off.

Water is destructive

The longer your leak or flood is left unattended, the more damage it will cause. Water can seep into walls, floors, and furniture causing structural damage and mold.

Even without the threats of Categories 2 and 3 are not present in Category 1, any water damage is bad water damage. SERVPRO of Chino / Chino Hills is here to help you day or night, seven days a week, 365 days a year.

What do I do when my pipe bursts?

4/13/2020 (Permalink)

When you experience a pipe leak or burst in your bathroom, chances are that your mind doesn’t immediately jump to calling your insurance company. After all, the stress of dealing with a pipe burst doesn’t leave a lot of mental real estate for such things. However, your insurance company should be the very first thing on your mind. After all, this is why you have homeowner’s insurance in the first place, right? SERVPRO of Chino / Chino Hills has some useful tips to help you navigate these treacherous waters.

Step 1 - Damage Control

Think of this step as you gathering evidence for a court case. Document everything, take pictures, even save weather reports. If the problem is internal (from a pipe), try to mitigate further damage by turning your homes water off. Think of it as a four-step process:

• Turn off your water
• Turn off the electricity
• Ventilate the space
• Remove what you can

Step 2 - Call It In

Before you do anything else, call your insurance company. Clarify and understand what your policy covers. Having an All-Perils policy typically covers pipe bursts. Floods, unfortunately, are typically added separately. Aside from the obvious damage that water causes structurally, mold may also begin to grow within 24 – 48 hours. For this reason, your company may recommend a restoration company.

Step 3 - Gather Evidence

Insurance companies will at this point send out an adjustor in order to see the damage, as well as check to see what your policy will cover. Being prepared for the visit will make things run a lot more smoothly and move the process along faster. At this point, hand over your gathered evidence as well as any estimates you may have received from plumbers.

You want the insurance company on your side during an event like a pipe burst or flood. Having your ducks in a row and being prepared streamlines the process and reduces stress for all parties involved.

Pipe Burst

2/20/2020 (Permalink)

Sink pipe in the cabinet under a bathroom sink.

A pipe burst in your Chino / Chino Hills home can be a real headache and cause extensive damage. Luckily, the water inside of pipes is typically clean meaning that in the event of a burst or rupture, most items affected can be saved.

In the restoration industry, clean water is referred to as either “white water” or “Category 1 water”. It originates from pipes, supply lines, faucets, and other sources. While the water may start uncontaminated, it can very quickly become contaminated if left untreated. Debris and other contaminants can rapidly make a bad situation worse. Take these steps immediately after a clean water pipe burst to prevent further issues from arising:

Address the source of the water

In other words, remove the water. If an area is flooded, turn off the homes water and immediately begin trying to dry out the affected area. Household fans and dehumidifiers are your best friend in these types of situations. If the humidity is low outside and weather conditions permit, open windows and doors to allow airflow into the affected area.

Save what can be saved

Dry wall and carpet can be dried out and saved. It is important to make sure these materials are completely dried out, otherwise you run the risk of mold growing. Mold is a much more complicated issue, so I really want to emphasize completely dried out.

Clean water flooding is no big deal and can typically be a fairly painless undertaking to resolve. That being said, when clean water becomes contaminated, the situation can get very sticky very fast.

In the event of water contamination

There are different degrees of contamination. For instance, “gray water” or “Category 2 water” is identified as having non-infectious or minimally harmful substances (laundry detergent, soap, etc.) present. “Black water” or “Category 3 water” is highly contaminated and presents an obvious health risk. Flood waters and sewage lines fall into this category. For both Category 2 and 3 water events, the cleanup process is mostly the as clean water flooding, with a few additional steps. Anything that could have possibly come into contact with the contaminated water must be properly and thoroughly cleaned and sanitized. Carpet and drywall (and any type of porous material) will have to be torn out and replaced. Non-porous objects can usually be cleaned with an antimicrobial solution and are considered safe after being sanitized.

Whether your home floods due to a pipe burst, roof leak, or any other source, you want the best of the best to help you get your home back to normal quickly and safely. SERVPRO of Chino / Chino Hills is here to help 24/7, 365 days a year.

LA Fitness Stairs

2/10/2020 (Permalink)

Leg Day at SERVPRO of Chino/Chino Hills

Los Angeles is a big place.

So big, in fact, that LA County is home to more than 1% of the entire population of the United States (more than 3,900,000 to 329,000,000, according to a 2019 census conducted by the United Nations). With that many people, businesses like grocery markets, gyms, and restaurants in high-traffic areas are constantly buzzing with patrons. Many places stay open 24 hours a day or are, at the very least, open for much of the day to accommodate everyone’s busy schedules. Things move very fast in Los Angeles County, because they have to.

Recently, SERVPRO of Chino / Chino Hills was contacted by an LA Fitness branch in the city of Glendale, about 8 miles outside of Hollywood. The location had experienced a major pipe failure in the upstairs women’s locker room / sauna; water had soaked through not only the ceiling tiles but had made its way down the walls, into the floor, and into the basketball court and spin-cycle class below. The only sections left unaffected by the leak were the weight equipment area, and the upstairs cardio area. The management staff was clearly upset by this, and they requested that we address the problem as swiftly as possible. Two on-call technicians were dispatched immediately to assess the site and begin the drying process the same night.

The following day, two trucks were dispatched to the site to assess the situation more thoroughly. I myself was present, along with three technicians. Our mission, had we chosen to accept it, was to identify all of the affected areas and weigh the likelihood of restoration versus demolition and reconstruction. Before we left the office, one of the technicians had described the location to me, informing me that this was going to be a particularly… physically demanding job. He told me that he and the other tech were unable to get as much done as they normally would have been able to due to there being “a lot of stairs”. I had imagined a staircase similar to what you would normally see at a gym of LA Fitness’ caliber which is ten or so stairs up, a landing, and then ten more stairs leading to the second level.

This was inaccurate.

We arrived to a bustling downtown area with no parking spot in sight, which is to be expected in Los Angeles. We parked a block away and walked to the site. After actually seeing the business, I now understood what the challenge was. While I was correct in my assumption of there being stairs from the bottom to top floor inside of the gym, I had sorely underestimated what “a lot” of stairs was. The gym was on the second floor in a bazaar / outside market. The stairwells leading up to the second floor was roughly 30 stairs, give or take a few. That being said, stairs are no match for the technicians of SERVPRO of Chino / Chino Hills. We hauled dehumidifiers and air movers into the gym, traversing the stairs back and forth and getting in about a year’s worth of cardio in the process.

The leak had damaged quite a bit of material. After testing and marking the appropriate spots for demolition, we packed up and departed. While sitting in the truck, one of the technicians looked over at me and laughed. I asked him what was so funny, and he just shook his head. I kept asking why he was laughing and he finally said “There was an escalator on the backside of the building”.

I take solace in knowing I did not skip leg day at the gym that day.

Los Angeles is a big and fast place, but SERVPRO of Chino / Chino Hills is ready for anything. We are here to help 24/7, 365 days a year.

Chino & Chino Hills Residents: We Specialize in Flooded Home Cleanup and Restoration!

3/11/2019 (Permalink)

An immediate response to flooding helps to minimize the damage as well as the cleaning and restoration costs.

A home can flood at any time, although flooding most often occurs during heavy rainfall. Homes with basements are especially prone to flooding because they often built partly or entirely below ground level. There are a number of reasons why your Chino home could flood, including: 

• A blocked or failed sewer lateral pipe
• Heavy rain causes surface water to pool around your home
• Storm sewer backup
• Sanitary sewer backup
• Foundation drainage failure
• Water supply-line break or hot-water tank failure
• And many more

Have Questions About Home Flooding?

Call Today - (909) 548-3191

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded home can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Chino/Chino Hills and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Home Specialists:

• We are Available 24 hours/7 days per week
• We’re a Preferred Vendor to many National Insurance Companies
• We Bill The Insurance Directly – One Less Thing For You To Worry About
• Our Technicians are Highly-Trained in Water Restoration Techniques
• We use s500 IICRC Restoration Standards
• Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (909) 548-3191

Faster to your Chino Water Damage Event

2/18/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Chino/Chino Hills provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Chino/Chino Hills arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage as well as the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (909) 548-3191

Water Damage Timeline

Within Minutes

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Chino/Chino Hills

SERVPRO of Chino/Chino Hills specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Chino and Chino Hills 24 Hour Emergency Water Damage Service

1/9/2019 (Permalink)

SERVPRO of Chino/Chino Hills provides 24 hour fire and water damage restoration service in San Bernardino County

SERVPRO of Chino/Chino Hills is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (909) 548-3191

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Chino/Chino Hills has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Chino/Chino Hills

SERVPRO of Chino/Chino Hills specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

• AMRT - Applied Microbial Remediation Technician
• ASD - Applied Structural Drying Technician
• CCT - Carpet Cleaning Technician
• ECTP - Employee Certification Training Program
• FSRT - Fire & Smoke Damage Restoration Technician
• HST - Health and safety Technician
• IICRC Certified Firm
• RRRP - Lead-Based Paint Activities and Renovation
• WRT - Water Damage Restoration Technician

Top 5 Reasons to Choose SERVPRO of Chino/Chino Hills When You Have Water Damage

11/15/2018 (Permalink)

The SERVPRO Chino / Chino Hills team is ready and capable.

SERVPRO of Chino / Chino Hills provides cleanup and restoration services to residential and commercial facilities in the Chino Valley. Our services include water damage restoration, fire damage restoration, mold remediation, storm damage restoration, cleaning services, building services and commercial services.

When it comes to water damage there are several reasons why you should call us. Here are our top 5 reasons to call SERVPRO of Chino / Chino Hills at (909) 548-3191 when you have water damage.

#1 We’re Nearby

The SERVPRO of Chino / Chino Hills facility is located in Chino near the intersection of Edison Ave. and Central Ave. We are centrally located and always ready to respond to local flood or water damage emergencies.

In addition to being close by, owners Rick and Rhonda Brogdon, are also proud to be active members of the Chino community. Locally owned with national resources, our customers get the best of both worlds.

#2 We’re Faster to Any Size Disaster

A fast response lessens the damage, limits further damage, and reduces cost. We already mentioned that we are located in Chino. In addition, SERVPRO of Chino / Chino Hills provides emergency cleaning and restoration services 24 hours a day, 7 days a week – including all holidays. Call us day or night and we respond immediately.

#3 Advanced Training

Experience matters. All of our technicians are highly trained in property damage restoration and they have access to our advanced equipment.

Training includes The Institute of Inspection Cleaning and Restoration Certification (IICRC), which sets the standard for the cleaning and restoration industries; as well as best practices in water restoration; fire restoration; mold remediation; carpet and upholstery cleaning; and other cleaning and restoration courses. Learn more.

#4 Advanced Equipment and Techniques

Besides the powerful pumps and vacuums that help us move lots of water quickly we also use specialized equipment that helps us do a variety of things like detect hidden moisture or extract water. By investing in the latest technology and equipment we can restore your home more quickly and minimize costs. We also use professional-strength cleaning, sanitizing, and deodorizing products to complete the job.

#5 Confidence

When the job is done our technician provides validation and documentation that your property is dry and the job is complete so you can feel confident, safe and comfortable. SERVPRO is well respected across the U.S. and Canada. At SERVPRO of Chino / Chino Hills, we are proud to provide the amazing SERVPRO service to our own community.

More Reasons to choose SERVPRO Chino / Chino Hills

There are many more reasons why you should choose SERVPRO Chino / Chino Hills including that we are straightforward, we are professional, we help save money, we answer all questions and concerns, we help manage insurance paperwork, and more.

If you experience water damage call us at (909) 548-3191.

The water damage restoration process

2/21/2017 (Permalink)

Water damage restoration specialist of SERVPRO

SERVPRO has a six-step restoration process that all clients are brought through. This process assures that the home or office is always restored to a clean, sanitary state as quickly and as efficiently as possible. Chino / Chino Hills water damage restoration clients have had this six-step process applied to their water damage disasters.

The six-step process is:

1) Initial contact

SERVPRO is proud to offer 24-hour emergency response. Here at SERVPRO, we understand that, when dealing with water damage emergencies, every minute counts. When you call, the SERVPRO representative will ask specific questions regarding your particular water damage emergency.

2) Inspection and assessment

The restoration process will officially begin with a detailed assessment of the damage by a SERVPRO professional. There are different classification levels of contamination that will determine what steps are required to complete the restoration.

3) Water extraction/removal

The water extraction process will remove the majority of the water from the home or office. If extensive restoration is needed, SERVPRO can conduct a “move out” to safely and efficiently move out belongings. SERVPRO professionals will inspect and determine if carpet or carpet padding will need to be replaced.

4) Drying/dehumidification

After the water removal process, floors and walls will need to be dried and dehumidified fully to prevent warping or potential mold damage. Using specialized equipment, SERVPRO professionals will remove the last trace amounts of moisture in the home or office.

5) Cleaning/sanitizing

After extracting the water and fully drying the surfaces, SERVPRO professionals will clean the surfaces as well as belongings like furniture and personal items that may have been damaged by the water. Servrpo professionals will also deodorize with industrial scrubbers and fogging equipment.

6) Restoration

The final step in the process is restoration, which may include things like minor repair to drywall, installing new carpet, or other reconstruction.

SERVPRO is based in Chino / Chino Hills, but has provided services to clients for LA County and the Inland Empire damage restoration in the past. SERVPRO’s professional water damage restoration experts have been trained to strict industry standards, and use state of the art industrial equipment. It’s SERVPRO’s goal to make it seem, “Like it never happened.”

Call SERVPRO of Chino/Chino Hills water damage specialists today at (909)548-3191

Chino and Chino Hills 24 Hour Emergency Water Damage Service

1/18/2017 (Permalink)

SERVPRO of Chino/Chino Hills provides 24 hour fire and water damage restoration service in Chino, Chino Hills and beyond

SERVPRO off Chino/Chino Hills is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today – (909)548-3191

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Chino/Chino Hills has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

• Your name and contact information
• Your insurance information (if applicable)
• The street address of the water-damaged home or business
• When did the flooding or water damage occur?
• What caused the water damage (if known)?
• Is there electricity available (on-site)?

About SERVPRO of Chino/Chino Hills

SERVPRO of Chino/Chino Hills specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.