Chino Businesses Rely on Us to Restore Property Damage 24-Hours a Day?

11/25/2024 (Permalink)

We are leaders in commercial property damage restoration services in San Bernardino County.

When disaster strikes your commercial business, our local Chino/Chino Hills teams are Here to Help. ® No matter how extensive the damage may be, we have teams to manage all phases of the restoration and reconstruction process, allowing your property to be restored to pre-damage condition as quickly as possible.

Here is a five-star review Google Review from one our  recent customers:

“Kevin G and Chris were here for mitigation and demolition team. Guys were transparent. Kept us in the loop. Very knowledgeable and good at their job. Polite and respectful. Did a great job with setting up the necessary barriers and cleanup. Nice crew you got, SERVPRO®, and I’d be happy to have these guys on the job anytime! Fernand also did a good job contacting me and walking me through the process. Pros for sure.” J. Wicker

We do work with:

• HOA associations
• Property management, insurance, and construction companies
• Government entities

We work on all kinds of commercial properties:

• Small office buildings
• Large office buildings
• Apartment buildings
• Restaurants
• Hotel/Motels
• Small retail stores
• Large retail/Big-box stores
• Residential
• Manufacturing & industrial
• Government/Military

Call Us Today!

When your commercial business or home in Chino sustains property damage, our local Chino/Chino Hills team will restore the damage “Like it never even happened.” Call us today at (909) 548-3191.

SERVPRO® franchises are independently owned and operated.

Professional Chemical Spill Cleanup and Removal Services in Chino Hills?

10/15/2024 (Permalink)

We respond to commercial property damage emergencies 24/7 in San Bernardino County.

When a chemical spill occurs, the safety of your environment and the well-being of those within it become top priorities. Our local Chino/Chino Hills team is your trusted partner in addressing chemical spills with professionalism and precision. Our highly trained technicians are equipped to handle even the most hazardous situations, ensuring that every spill is managed safely and effectively.

Chemical spills require a swift and specialized response to prevent further contamination and potential health risks. Our team follows strict OSHA and state and local health regulations, using state-of-the-art equipment and proprietary cleaning agents to neutralize and remove hazardous substances. We understand the complexities involved in chemical spill cleanup, from identifying the chemicals to safely disposing of them in compliance with environmental laws.

Beyond the technical aspects, we approach each situation with empathy and care, recognizing the stress and concern that such incidents can cause. Whether in a commercial, industrial, or residential setting, we are available 24/7 to respond promptly and mitigate the impact of chemical spills.

Call Us Today!

Trust SERVPRO of Chino/Chino Hills for comprehensive chemical spill cleanup and removal, ensuring your property is restored to a safe and secure condition. For immediate assistance, call us today at (909) 548-3191.

SERVPRO® franchises are independently owned and operated.

Commercial Water Damage: Water Intrusion from Outside Sources in Chino?

8/13/2024 (Permalink)

We are leaders in commercial water damage restoration services in San Bernardino County.

Our local Chino/Chino Hills team has been restoring water damage for businesses in Chino for many years. Water intrusion from outside sources poses a serious threat to commercial properties. Heavy downpours can overwhelm drainage systems, leading to water entering the building through doors, windows, and even walls. Significant damage can occur to the structure, impacting electrical systems, and office equipment, resulting in expensive repairs and operational downtime.

Natural disasters are particularly hazardous. Strong winds and torrential rains can breach the building’s defenses, causing immediate flooding and long-term structural issues. Protecting commercial properties involves reinforcing entry points, installing flood barriers, and ensuring the building has adequate drainage systems.

Poorly maintained roofs are another common cause of water intrusion. Cracks, missing shingles, or clogged gutters can allow water to seep into the building, causing damage to the interior.

Groundwater seepage is a less obvious but equally damaging source of water intrusion. High water tables or poor foundation sealing can lead to water entering lower levels, compromising the building’s foundation and interior.

Proper waterproofing measures and foundation maintenance are essential to prevent groundwater from causing extensive damage. Implementing these preventive strategies can help protect commercial properties from sustaining damage from water intrusion.

Call Us Today!

When your commercial business or home has a water damage issue, our local Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Infectious Diseases and Germs from Sewer Backups in Public Restrooms in Butterfield Ranch?

7/9/2024 (Permalink)

We restore sewage backups 24/7 in San Bernardino County.

SERVPRO® of Chino/Chino Hills is a leader in commercial water damage restoration services in Butterfield Ranch. When a sewage backup occurs, professional assistance is critical to ensuring the safety of employees and customers. Sewage backups can spread a variety of infectious diseases and germs. Here are some examples:

Bacteria: Sewer backups can introduce harmful bacteria into a public restroom. Common culprits include E. coli and Salmonella, which can cause severe gastrointestinal illnesses.

Viruses: Viruses such as Norovirus and Hepatitis A can thrive in the unsanitary conditions created by a sewer backup. Norovirus, a highly contagious virus, leads to acute gastroenteritis, while Hepatitis A affects the liver and can cause jaundice, fatigue, and nausea.

Parasites: Sewer backups can also spread parasitic infections. Giardia and Cryptosporidium are two parasites commonly found in contaminated water. If not treated promptly, these parasites cause gastrointestinal illnesses that can lead to severe dehydration.

The presence of these pathogens highlights the importance of immediate and thorough cleaning after a sewer backup. Our technicians wear protective gear and use appropriate disinfectants while ensuring the area is adequately ventilated: critical steps in mitigating the health risks associated with such incidents.

Call Us Today!

When a sewage backup contaminates your commercial business or home in Butterfield Ranch, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Highly Trained Team Restores Commercial Property Damage 24 Hours a Day in Butterfield Ranch?

3/19/2024 (Permalink)

We restore storm damage 24 hours a day in San Bernardino County.

Our team is highly trained and certified to restore commercial property damage in Butterfield Ranch. From initial and ongoing training at the SERVPRO® corporate training facility to regular Institute of Inspection, Cleaning and Restoration Certification (IICRC) industry certifications, our team is equipped with the knowledge to restore your commercial property damage. With a nationwide system of qualified franchises, no job is too large for our local Chino/Chino Hills team.

Certifications

• WRT - Water Damage Restoration Technician
• CCT - Carpet Cleaning Technician
• FSRT - Fire & Smoke Damage Restoration Technician
• AMRT - Applied Microbial Remediation Technician
• HST - Health and Safety Technician
• ECTP - Employee Certification Training Program
• ASD - Applied Structural Drying Technician
• RRRP - Lead-Based Paint Activities and Renovation
• IICRC Certified Firm

Licenses

We are licensed contractors in California and can supervise and manage any rebuilding services required to restore a property to pre-damage conditions.

CSLB (California): 935856

Why are we a top choice for commercial property damage restoration services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Butterfield Ranch has property damage, our Chino/Chino Hills team is Here to Help. ® We’ll restore your commercial property damage “Like it never even happened.” Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Water Floods Commercial Building Overnight in Butterfield Ranch?

2/27/2024 (Permalink)

We are leaders in commercial water damage restoration services in San Bernardino County.

When you have a water damage emergency in your commercial property, every minute counts. Water is invasive and can cause significant damage to a property if it is not addressed quickly. Butterfield Ranch businesses can rely on our local Chino/Chino Hills team to restore water damage “Like it never even happened.”

Highly trained team

Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the non-profit certifying body for the cleaning and restoration industry. Our technicians have the training, equipment, and experience to clean and restore any form of water damage.

Powerful, industrial-grade equipment

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

• Submersible and gas-powered pumps for continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

• High-speed air movers cause moisture to evaporate at a faster pace
• Industrial-grade dehumidifiers pull the water vapor from the air

Call Us!

When your commercial business or home in Butterfield Ranch has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchises are independently owned and operated.

Odor Removal and Deodorization Services in Chino?

1/3/2024 (Permalink)

We provide commercial odor removal services in San Bernardino County.

Our local Chino/Chino Hills team is highly trained and certified to locate and remove unpleasant odors scientifically. Locating the source of the odor can be challenging because the odor may not be obvious. Odors can combine from multiple sources, such as hidden leaks, mold growth within walls, HVAC systems, or from accumulated debris in inaccessible areas.

Olfactory fatigue (nose blindness) is a common problem. Employees and frequent visitors to the business may become accustomed to the odor over time, making it less noticeable. This can delay the recognition of the problem, as individuals who spend extended periods in the environment may not perceive the odor as acutely as newcomers or outsiders.

Commercial spaces are often expansive, with multiple rooms, floors, or sections. Odors can vary in intensity and location, making it difficult to localize the source accurately. Air circulation systems can also distribute odors unevenly, further complicating identification.

Additionally, some odors may be intermittent or seasonal, making them more challenging to pinpoint. These factors combined can create a complex puzzle when trying to identify and eliminate bad odors in a commercial business, highlighting the need for professional assistance and specialized equipment to effectively resolve odor-related issues.

Why are we a top choice for odor removal and deodorization services?

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Chino needs odor removal and deodorization services, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchise is independently owned and operated.

SERVPRO®-Certified Cleaning Service Inspires Consumer Confidence in El Prado Businesses?

12/27/2023 (Permalink)

We provide many commercial deep cleaning services in San Bernardino County.

Our local Chino/Chino Hills team is extensively trained and certified to deliver deep cleaning and decontamination services in El Prado. These cleaning services surpass the offerings of conventional cleaning companies. We provide a comprehensive range of deep cleaning services to ensure that your commercial business remains completely free from viruses. Our Certified: SERVPRO® Cleaned program is a proactive pathogen cleaning initiative designed to instill confidence in consumers and employees.

Wondering how the program operates? It revolves around our distinctive 3 C's:

Consult: We recognize that every business has unique requirements, so we tailor a customized cleaning program to address the specific needs of each facility.

Clean: Following the agreed-upon plan, our experts commence a thorough deep cleaning process, utilizing our exclusive EPA-approved hospital-grade cleaning solutions. We consistently adhere to the highest standards of cleaning and decontamination recommended by the CDC.

Certify: You can identify a business that has undergone the Certified: SERVPRO Cleaned program by the emblem displayed on their storefront. This symbol, along with digital badges and other promotional materials, signifies their commitment to the well-being and safety of their employees, customers, and the community.

Call Us Today!

When your commercial business or home in El Prado needs cleaning and decontamination services, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

SERVPRO® franchise is independently owned and operated.

Butterfield Ranch Commercial Property Exposed to Biohazardous Waste?

11/27/2023 (Permalink)

We are trained and certified to clean and restore biohazard and chemical spills in San Bernardino County.

Although we are better known for fire and water damage restoration, our local Chino/Chino Hills team also restores biohazard contamination and chemical spills. Butterfield Ranch businesses can rely on us to clean and restore biohazard and chemical spills effectively as we have the knowledge and specialized equipment to ensure thorough decontamination, minimizing health risks and preventing the spread of infectious diseases. Additionally, we follow strict protocols, ensuring the safe restoration of the affected areas.

 Commercial Biohazard Restoration Services 

• Sewage backups
• Crime scene residues
• Suicide/death accidents
• Homicide cleanups
• Blood cleanup
• Accident cleanup
• Hoarding scenes
• Animal waste and remains
• Chemical spills
• Tear gas cleanup
• Meth lab cleanup

Here are some tips on what to do and NOT do while waiting for help to arrive:

What to Do After a Contamination

• Stay out of affected areas
• Call emergency service personnel if the situation is life-threatening
• Treat allbodily fluids as if they are contaminated
• Turn off the heating, ventilation, and air conditioning system (HVAC) if there is sewage damage

What Not to Do After a Contamination

• Don’t leave wet fabrics in place
• Don’t leave books, magazines, or other colored items on wet carpets or floors
• Don’t use your vacuum to remove water.
• Don’t use television or other electrical appliances
• Don’t turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your commercial business or home in Butterfield Ranch needs biohazard or chemical spill cleanup services, our Chino/Chino Hills team is Here to Help. ®. Call us today at 909-548-3191.

SERVPRO® of Chino/Chino Hills are independently owned and operated.

Smoke From Nearby Fire Causes Damage to Commercial Property in Hesperia?

10/17/2023 (Permalink)

Commercial businesses rely on us to restore smoke damage in San Bernardino County.

Our local Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams are trusted leaders in commercial fire damage restoration services. Every fire leaves behind a unique signature based on what fueled the flames. Our technicians use advanced equipment and techniques to identify the type of smoke and eliminate smoke odor and residue effectively.

Air Scrubber or Filter

Heating, ventilation, air conditioning system (HVAC) air scrubber or a high-efficiency particulate air filter (HEPA) air purifier can capture larger smoke molecules. There will still be some residual odor from smaller molecules or surface residues.

Ozone Generator

This is a fast and highly effective smoke odor restoration method. These machines emit ozone, which follows the same paths through the air as smoke and oxidizes any residual traces in the air or on surfaces.

Thermal Fogging

This is an intensive treatment involving fogging machines. After residents evacuate, smoke cleaning professionals fill a structure with petroleum distillates that neutralize odors and ventilate the area.

Hydroxyl Generator

This method is a slower and gentler alternative to ozone. These machines rely on ultraviolet light to generate hydroxyl radicals that eliminate smoke odors. It will take about three to five days of continuous operation to achieve the same results as a single ozone treatment.

Vapor Modification

Vapor modification is another odor elimination method that relies on aromatic compounds and a blower or fan to neutralize smoke odor.

Call Us Today!

When your commercial business or home in Hesperia has smoke damage, our Hesperia/Apple Valley and Barstow/Twentynine Palms, Victorville teams will remove the smoke odor and restore your smoke damage “Like it never even happened.” Call us today at 760-244-2566.

Franchises are independently owned and operated.

Commercial Property in Vellano Suffers Property Damage from Broken Pipe?

10/10/2023 (Permalink)

Vellano commercial businesses trust us to restore commercial property damage in San Bernardino County.

Our local Chino/Chino Hills team is a trusted leader in commercial property damage restoration services in Vellano. You never know when a broken or burst pipe will wreak havoc on your commercial business or home. Our restoration technicians have advanced training and use state-of-the-art equipment to mitigate and restore any size of water loss in Vellano quickly and efficiently. Whenever possible, we work to minimize the disruption to your employees and customers.

The Insurance Institute for Business Home and Safety suggests that commercial businesses do the following to minimize the chances of water damage issues:

• Provide a reliable backup power source to ensure continuous power to the building.
• Install an automatic excess flow switch on the main incoming water line to monitor and provide early detection of a broken pipe or valve. Use wireless sensors near water sources.
• Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms.

Water damage happens at all times of the day and night and can become a costly repair if not mitigated quickly. Our highly trained technicians are on call 24 hours a day and can typically arrive within four hours of your call.

Call Us Today!

When your commercial business or home in Vellano has a water damage emergency, our Chino/Chino Hills team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 909-548-3191.

Franchises are independently owned and operated.

Fast Emergency Water Damage Response Saves Los Serranos Businesses Money!

1/17/2023 (Permalink)

We respond to commercial water damage emergencies 24-hours a day in San Bernardino County.

Don’t Let Water Damage Slow Your Business Down

When water damage happens, fast action must be taken to minimize the potential for more costly and time-consuming repairs. Our Chino/Chino Hills team is on call and ready to respond to commercial water damage emergencies day and night, 365 days a year in Los Serranos.

Highly Trained Technicians

Our technicians are highly trained and certified by the Institute of Inspection Cleaning and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industries. We have the training, equipment, and experience to restore commercial water damage, no matter how big the job is.

Emergency Water Removal

We use industrial-grade water extraction equipment to remove most of the water. This helps the drying time and prevents secondary water damage and mold and bacterial growth.

• Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
• Infrared cameras find “hidden” water behind walls and ceilings
• Submersible and gas-powered pumps are used for the continuous pumping of high-level water
• Truck-mounted and portable extraction units perform efficient water removal

Call Us Today!

Commercial water damage can happen at any time and for many reasons. When you have a water damage emergency in your Los Serranos business or home, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

Franchises are independently owned and operated.

Commercial Water Damage in Los Serranos Business?

12/13/2022 (Permalink)

We respond to commercial water damage emergencies 24-hours a day in San Bernardino County.

Our Chino/Chino Hills team mitigates and restores commercial water damage 24-hours a day, 365 days a year in Los Serranos. The?Insurance Institute for Business and Home Safety?offers these tips for protecting your business from?heavy rain: 

Check wall air conditioners 

If your property uses wall air conditioners: 

• Ensure the size of internal drain pipe is adequate and water is flowing freely 
• Ensure there is proper caulking and weather stripping around the unit 

• Ensure the unit is installed with a 1/4-inch bubble tilt toward the outside 

Inspect and clean the roof drainage system 

Do this at least twice a year, ideally during spring and fall. This includes all gutters, interior drains, and scuppers. 

Trim trees 

Keep trees trimmed and away from the roof to prevent branches from rubbing against the roof and leaves from accumulating and clogging the drainage system 

Remove debris 

• Remove loose objects and accumulated debris—including anything left by contractors—from the roof that could end up in the drainage system 
• Also, check under and around all roof-mounted equipment, satellite dishes, antennas, and solar panels for debris that could disrupt the drainage system’s water flow or cause ponding 

Call Us Today!  

When you discover water damage in your Los Serranos commercial business or home, our Chino/Chino Hills team is Here to Help. ® We’ll restore your commercial property damage “Like it never even happened.” Call us today at 909-548-3191. 

Franchises are independently owned and operated. 

Trauma and Crime Scene Cleanup Services in Chino Hills?

11/15/2022 (Permalink)

We restore crime scenes 24-hours a day in San Bernardino County.

Have you ever wondered who cleans up crime and accident scenes? We do! Our Chino/Chino Hills team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) to clean and restore trauma and crime scenes. These events leave behind blood and other biohazard contaminants that can cause serious illness. 

Additionally, crime scene investigations leave behind fingerprint and evidence-gathering chemicals that are difficult to remove without the right cleaning agents. Our technicians follow Occupational Safety and Health Administration (OSHA) guidelines and protocols.

 Crime Scene and Trauma Cleaning Services

• Fingerprint powder and evidence-gathering chemicals
• Tear gas and pepper spray residues
• Fire extinguisher residue
• Blood, bodily fluids, and tissue remnants

Crime Scene Residues

We can clean and restore your property after a crime scene investigation, from fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accidents, trauma, crime, or death. Our trained Professionals clean, disinfect and deodorize the structure.

Illegal Drug - “Meth” Labs

Many of the chemicals used in producing illegal drugs, such as “meth,” are volatile and can leave harmful residues throughout a structure. Our technicians follow federal and state guidelines to clean all surfaces properly.

Call Us Today!

When you have a crime or accident scene in your business or home in Chino Hills that requires professional cleaning services, our Chino/Chino Hills team is Here to Help. ® Call us today at 909-548-3191.

Franchises are independently owned and operated.

Commercial Kitchen Cleaning Services in Butterfield Ranch?

10/17/2022 (Permalink)

We keep businesses looking their best in San Bernardino County!

Butterfield Ranch businesses benefit from the wide array of deep cleaning services we provide. Our Chino/Chino Hills team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). We go above and beyond what a regular janitorial service can do. We clean from top to bottom: floors, ceilings, walls, carpets, furniture, upholstery, light fixtures, windows, drapes, blinds, and more. When we’re through, your business will sparkle and smell fresh!

Commercial Cleaning Services

• Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
• Biohazard and Sewage
• Trauma and Crime Scene
• Carpet and Upholstery
• Drapes and Blinds
• Ceilings, Walls, and Hard Floors
• Odor Removal and Deodorization
• Vandalism

We have experience working in all kinds of workplaces and buildings:

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing and Industrial
• Government/Military

Call Us Today!

When your Butterfield Ranch business or home starts to look tired, dull, or dingy, o ur Chino/Chino Hills team is Here to Help. ® Consumer and employee confidence has never been more critical to the success of a business. Your customers and employees will appreciate knowing you care about the cleanliness of your operation. We offer cleaning, sanitizing, and deodorizing services tailored to meet your unique needs. Call us today at 909-548-3191.

Franchises are independently owned and operated.

Fire Season

5/5/2022 (Permalink)

What even is wildfire season anymore? In past decades fire season typically ran from July to October before peaking in August; now, fire season is almost year-round. 

With California having been in a drought for the past 22 years and receiving very little rain in 2022, many are anticipating hefty wildfires across the state.

In April 2022, the Metropolitan Water District of Southern California announced a new mandate slated to begin in June that limits outdoor watering to just once per week, one of the strictest water conservation mandates in history. 

Although we cannot control the weather or the water, we can proactively prepare for the hot and dry summer months that lie ahead of us. 

Here are four acts you should be doing now to prepare for wildfires:

• Remove dead and dry vegetation from your yard
• Ensure that roofs, gutters, and decks are free of all vegetative debris
• Confirm that flammable objects and liquids are at least 30 feet away from the structure
• Remove tree branches and shrubs hanging over the roof

These small precautions can be the difference between a home burning and a home being saved during a wildfire. If you have any questions or if your home has suffered a wildfire, SERVPRO of Chino/Chino Hills is here to answer your call 24/7. 

Help is Here

3/28/2022 (Permalink)

Any water or fire loss to a commercial building can be devastating to a business's productivity. SERVPRO of Chino/Chino Hills’ goal is when mitigating a commercial loss, we get the situation taken care of as quickly as possible so your business can continue, “Like it never even happened.”

SERVPRO’s technicians are professionally trained to be mindful of any legal and environmental concerns and we strive to fully restore all affected areas. At SERVPRO of Chino/Chino Hills we understand that every day we spend restoring is a day lost in your production, so we will do our best to facilitate the optimal conditions to restore your building to preloss conditions as timely as possible. When a situation comes to your business, please give us at SERVPRO of Chino/Chino Hills the opportunity to serve you so you will be back in business “Like it never even happened.”

Our commercial restoration services set us apart from the competition

2/1/2022 (Permalink)

There is no job that’s too big or too small for SERVPRO of Chino/Chino Hills.

When damage strikes your place of business, we prioritize restoring the property as quickly as possible while minimizing client disruption and operation interferences.

Water damage…we got you, fire damage…we can handle it, mold remediation…we can fix it, storm damage…we can make it look "Like it never even happened."

Some of our specialties include drying your documents, which we know often holds critical and confidential information, along with electronic restoration. 

Our cleaning services for commercial buildings include: 

Small Office Buildings

Large Office/High-Rise Office Buildings

Apartment Buildings

Restaurants

Hotel/Motels

Small Retail Stores

Large Retail Stores

High-Rise Residential

Manufacturing & Industrial

Government and military building 

Our team of professionals are available to all commercial buildings 24/7 and will work diligently to bring your business back to life. 

Top Three Causes of Water Damage in the Winter

2/1/2022 (Permalink)

As we step into colder temperatures, with snow, rain, and everything in-between, this is also the season of water damage.

Often people think that only large amounts of snow and ice can be detrimental to their home or that temperatures have to be extremely low to cause damage, but this could not be further from the truth.

Even in sunny Southern California, where the winters are generally mild, water damage can still happen; and we see it every year.

From roof leaks to frozen pipes and outdoor water sources, there are a handful of potential water disasters waiting to happen in the winter; and you should know what they are.

Here are the top three!

Roof leaks

The most popular form of water damage that our SERVPRO professionals restore every single winter comes from roof leaks.

One of the common issues we see that leads homeowners to experience roof leaks is gutter system blockage from frozen water. It’s imperative that you clean out the water gutters on your roof before it starts snowing or raining heavily.

What happens is that many times these water gutters experience ice buildup or blockage, thus leaving melted ice to infiltrate underneath the roof shingles or tiles, which places stress on the roof and causes leakage.

It’s vital to respond to roof leaks as soon as it begins, as it can lead to mold and even structural damage, which will be even more challenging to repair and take longer to restore.

Frozen pipes

Frozen pipes are another item in and around houses that cause significant water damage during the winter season.

Frozen pipes can build up pressure quite quickly actually, which may lead to cracks and flooding once the ice melts.

You can get ahead of this issue by caulking cracks and holes that you find in the exterior walls to prevent cold air from getting to the pipes. Be sure to shield pipes with towels or insulating tape to prevent them from becoming frozen.

As a rule of thumb, anytime temperatures reach 20 degrees or below, pay close attention to your pipes and continue regularly running water throughout your home to keep them from becoming frozen.

Outdoor Water Sources

As temperatures continue to drop, it’s imperative to turn off all outdoor water sources, including hoses. After turning off outdoor hoses, be sure to drain all remaining water that may be lingering inside to avoid freezing, cracks, or breaks while in the cold; and then store hoses in a dry garage or shed.

Also, turn off all outdoor water valves in the winter and allow hose bibs to drain to avoid breaking any pipes in subfreezing temperatures.

Remember to enjoy the cooler temperatures that the winter season brings us, but be sure to remain proactive in protecting your home from water damage as much as you can. Should you run into a roof leak, a busted or frozen pipe, your friends at SERVPRO of Chino/Chino Hills are here to restore your property 24/7.

Call us at (909) 548-3191 or visit SERVPROchinochinohills.com to learn more! 

How Can SERVPRO Help?

8/27/2021 (Permalink)

Let’s face it, disasters happen and we all need to have a plan in place to mitigate those disasters as quickly as possible. For any business owners you need to make sure first you have a good Leader in place who can react quickly, make sure the staff is safe and then get help in the door as soon as possible to begin the initial assessment of damages. With SERVPRO as your first call we can help get you back to normal operation with as little disruption as possible.

How can SERVPRO of Chino/Chino Hills help you get back to normal operation? Let me count the ways here:

• Mitigate the damages when a water disaster event happens.
• Clean-up and restore your facility when a fire or smoke damage event happens.
• Remediate mold infestations when they occur due to prolonged moisture.
• Remediate asbestos and lead when found to be present.
• Sanitize and disinfect your office, warehouse or retail space from COVID contamination.
• Restore documentation

When any of these events happen in your place of business or home, let SERVPRO of Chino/Chino Hills be your first call – 909-548-3191!

Back to School

8/27/2021 (Permalink)

Sanitizing and Disinfecting!

Back to school this year has had a very different meaning and feel. The past year and a half, most all schools have been virtual or staggered schedules. This year all students are back on campus and there is a strong focus on making sure everyone stays healthy.

Besides the obvious of not sending your students to school when they are under the weather and especially if they are running a fever (this applies to teachers and ancillary staff as well), but making sure they have a safe, clean environment to come to every day.

One of the things we at SERVPRO of Chino/Chino Hills pride ourselves in is being a Certified SERVPRO Clean Firm. What this means is we have been trained and have access to the proprietary cleaning agents to help disinfect and sanitize our homes and businesses (schools). When in doubt, don’t take the hard road – call SERVPRO of Chino/Chino Hills at 909-548-3191 and let us be your “easy button”.

It’s that time of year!

4/23/2021 (Permalink)

With the COVID pandemic coming to a close and summer coming in hot (you’ll pardon the pun) many businesses will be returning to business as usual (again, pun). What does that mean for your business? It means busy offices, bustling break rooms, and chaotic lobbies. It means people returning in droves, anxious to get back into the swing of things after over a year of being away. It also means it’s time for some spring cleaning.

SERVPRO of Chino/Chino Hills is your one-stop shop for all things clean. Yes, we offer things like COVID-19 cleanings and wipe downs, but we also offer commercial duct cleaning. Right now, more than ever, people are concerned with respiratory health. Even those who aren’t concerned with becoming ill may still have seasonal allergies and after a year or so of vacancy or reduced capacity, you can bet on the colony of dust bunnies that have taken up residence in your duct space.

SERVPRO is one of the most recognized names in our industry because we focus the same amount of energy on every job, big or small. Whether you’re in a high rise hotel with 10 different A/C units or a small office that houses three employees, SERVPRO of Chino/Chino Hills treats every job with integrity, decency, and swift action.

Give us a call today to set up your commercial cleaning and let’s all get back to work!

A name you can trust

4/23/2021 (Permalink)

With so many restoration companies on the internet, have you ever wondered why SERVPRO is always among the first to show up in a search, or why insurance companies trust us with their large and small-scale fire, water, and mold losses?

Simply put, we are one of the most trusted and oldest companies in the industry. The word “old” can sometimes be used in a derogatory manner, lending to the notion that we are outdated or not up to snuff with newer brands. This is not the case. SERVPRO of Chino/Chino Hills stays up to date with not only the latest in restoration methodology and products, but the technology that is required in today’s landscape. Products like the 360-degree infrared camera (known as a Matterport) seamlessly sync up with our smart phones and tablets to create a digital representation of your home or business, allowing both us and your insurance agent to get an inside look at your project without unnecessary trips. Another great example of our ever-evolving process is our line of proprietary cleaning and deodorization products. SERVPRO holds the patent on over 100 products specifically designed to help us help you.

Whether its fire, water, biohazard, mold, biological material, or any other type of loss, rest assured that when you work with SERVPRO of Chino/Chino Hills, you’re working with the best.

Blown Away

2/11/2021 (Permalink)

A Queen song I heard earlier today got me thinking. The song is “Bohemian Rhapsody” and the lyric was:

“Thunder bolts and lightning, very frightening!”

Two things crossed my mind.

1. If you can’t see thunder, what does a thunder bolt look like?
2. They forgot to add “wind” to the equation.

Now all lame jokes aside, wind is one of the more commonly destructive force when it comes to storms in southern California. We are all aware of the so-called Santa Ana winds that come around every spring, and we have all seen a dirt devil at least once. These things are common to us. What is less common but still occurs occasionally are thunderstorms that bring winds of 65+ miles per hour.

Large, historic storms like Hurricane Katrina and the El Nino of 1997 were always expected to cause widespread damage. These storms lasted days and battered the United States relentlessly, resulting in billions of dollars of destruction and loss of life. A lot of this damage was brought on by flood waters and (you guessed it) high wind speeds. Many residential areas and businesses alike were destroyed virtually overnight.

When, not if, the next big storm hits California, will your business be prepared? Have you made an evacuation plan? If your business suffers broken windows or some other type of wind damage, do you have a company that you can call to work alongside your insurance and repair the damage? SERVPRO of Chino/Chino Hills should be one of the very first calls you make. With over 50 years of experience and 1,500 franchises across the globe, we have the knowledge and expertise to deliver world-class results.

While Freddy Mercury may have been one heck of a vocalist, he definitely was not in the restoration business.

Into the Flood Again

2/10/2021 (Permalink)

Owning a business in 2020 was hard.

Aside from the normal stressors of being an entrepreneur being ever-present in daily operations, we had the COVID-19 pandemic (and its subsequent lockdowns and restrictions) to contend with. 2020 was very difficult, indeed. One aspect of life that didn’t change or slow down at all was water losses. If anything, we saw an uptick.

Businesses considered non-essential were closed down for a few months following the initial lockdown orders. In that time, toilets still ran, sinks still leaked, and storms still battered the inland empire. Needless to say, without human intervention, many small problems quickly became much larger ones. As more and more business owners began reopening, more and more calls came in.

An important aspect of owning a business is the well-being and safety of your staff. An equally important thing to consider is the condition of your workplace environment. Many people learned that the hard way last year.

Always remember to routinely check common culprits. Is there a leak somewhere in your sink or toilet lines? Do you smell a musty or earthen odor in the bathroom or break room? Have you ensured that your smoke alarms are all in working order? These and other small things can help to prevent a major disaster down the line.

In the event that something does happen, you’re not completely out of luck. SERVPRO of Chino/Chino Hills is here 24/7, 365 days a year to have your back.

Business is tricky but with a little bit of help, we’ll keep it running smoothly.

Clean that Gym

8/18/2020 (Permalink)

“Great to see you! We’ve missed you. Please make sure to maintain your distance from other members, sanitize your equipment before and after every use, wash your hands, don’t breathe too hard, make sure to wear one of our protective bubble suits, and be sure to wear a mask. Have a great workout!”

Okay, so this is a bit embellished, but similar conversations may or may not be taking place in gyms across the state right now. As one might expect, a slew of challenges arises when dealing with gyms and COVID-19 precautions. SERVPRO of Chino/Chino Hills is here to address some of these challenges.

1. How can you keep me safe at a gym during a pandemic?

Fitness clubs are educating their team members on how to appropriately clean equipment both before and after a member uses it.

2. That isn’t reassuring at all! Aren’t they just using Clorox and hand sanitizer?

Well… yes. As gyms are typically not trained in bioremediation or emerging pathogens, owners are defaulting to typical household cleaning products. The CDC is unsure whether or not these chemicals are effective against COVID-19 100% of the time.

3. That’s crazy! I definitely don’t feel safe.

That’s where SERVPRO of Chino/Chino Hills comes in. Between our technicians being fully trained to IICRC standards of bioremediation and our proprietary suite of cleaning products like SERVPROxide, the nastiest of gym equipment doesn’t stand a chance.

Rather than read through a theoretical conversation, give us a call today so we can further explain our Certified: SERVPRO Cleaned service to you directly. Our office can be reached at (909)548-3191.

It's a Big Deal

8/18/2020 (Permalink)

Since COVID-19 began, it is not uncommon to see businesses struggling to remain open. Larger cities like Los Angeles have been hit especially hard with bars, gyms, and restaurants in a constant state of flux. This is a byproduct of strict regulatory orders imposed by Governor Newsom set in place to help slow the spread of the virus.

Even though the future of California remains uncertain and seemingly bleak, things are beginning to return to normal. While it is hard to focus on business in scary times like these, business owners have a duty to ensure their customers feel safe when things do eventually settle down. Many business owners are requesting that SERVPRO of Chino/Chino Hills do a preventative cleaning or even a decontamination cleaning, in the event that a staff member or customer has shown to be COVID-positive. SERVPRO’s new Certified: SERVPRO Cleaned Program covers all of this and more. Business owners will be given a window decal with the date of the cleaning on it so customers and staff can see that precautions have been taken to ensure their health and safety.

Things may be tough right now but rest assured, we will pull through and get back on track. In the meantime, give us a call at (909)548-3191 to learn more about the new Certified: SERVPRO Cleaned Program.

Clean Spaces

4/13/2020 (Permalink)

Have you ever heard the phrase “cluttered house, cluttered mind”?

That applies to your workspace, too! It is very important to keep your business clean.

Benefits of a clean professional environment

• Health: Frequently cleaning high-traffic areas like desks, doorknobs, and phones can help prevent the spread of germs. This reduces the chance of illness spreading.

• Reduced Stress & Anxiety: Studies show that structure and order are good for helping the mind relax and focus. Keeping a clean and organized workspace is paramount for both productivity and mental well-being.
• Safety: Cleanliness can reduce the likelihood of a fall, trip, or slip in the work area. That could lead to time off and a loss of revenue.
• Increased Productivity: A clean work environment will heighten overall productivity because employees are less distracted by clutter and disorganization.
• Increased Satisfaction: Overall, a clean environment will make the employees as well as visitors feel as if hygiene is important to the company.

The average employee spends more waking hours at work than they do at home. With that in mind, having a clean and inviting environment is very important. If it has been a while since your office or business has been deep-cleaned, give SERVPRO of Chino / Chino Hills a call at 909-548-3191.

Health and Safety Protocols

4/13/2020 (Permalink)

Amidst the unprecedented events taking place around the world, it is important to keep our work environments clean and safe. Here are a couple things as a business to ensure this: 

• Practice good hygiene
• Stop shaking hands
• Wash hands frequently and use hand sanitizer
• Avoid touching your face including nose, eyes & mouth
• Cover your coughs and sneezes
• Disinfect highly touched areas like doorknobs, tables, desks, handrails and keyboards/tablets regularly
• Open windows or adjust air conditioning to increase ventilation
• Avoid unnecessary travel
• Use videoconferencing
• If not possible, hold meetings in open, well ventilated areas

Stay home if you are:

• Able to work virtual
• Feeling sick
• Have a household member who is feeling sick

The safety and health of our employees and those we interact with is crucial to all of us here at SERVPRO of Chino / Chino Hills! If you need your business cleaned and / or disinfected, please don’t hesitate to give us a call at 909-548-3191.

Water Damage

2/20/2020 (Permalink)

Commercial water damage with water still standing

Large commercial properties pose a unique set of challenges when it comes to flooding. Seeing as how not all restoration firms are created equally, business owners often refer to larger and more reputable outfits to address their restoration needs. These firms respect your priorities by assisting you in minimizing downtime, loss of productivity, and disruption. 

The average Southern California apartment contains many different items and features that can be affected and damaged by flood waters. One must also take into account that apartment complexes typically share common walls and therefore affect neighbors and fellow tenants. Some common issues that occur include:

• Water damage to ground floor apartments
• Inaccessible entry and exit points
• Water damage to sheds and garages
• Disruption of utility services like gas, water and electricity
• The need to seek temporary housing
• Backup of drainage or sewerage systems

Property owners and landlords often see losses, as well. While tenants are relocated during repairs, rent is now being paid and revenue is lost. Lawsuits posed from loss of personal property are also common.

Secondary water damage in an apartment building, like the growth of mold, can cause serious health effects to your tenants. SERVPRO of Chino / Chino Hills can respond to your flooding emergency quickly to prevent these problems. We assess the destruction to understand your unique needs while emphasizing speed and thoroughness.

Our technicians remove standing water from affected apartments using self-priming trash pumps and high-pressure pumps. Our crew can also remove any salvageable contents that the water did not affect. If a flood becomes a Category 2 or 3 event we will also dispose of any porous materials, such as drywall, upholstery, and carpeting. These items will be disposed of properly.

Our technicians can also remove wet carpeting and pad, and any drywall or plaster that is saturated with the floodwater. We can also remove wall insulation like fiberglass, mineral wool, and wood fiberboard. Our technicians can also remove all debris and clean up the affected apartments thoroughly. We can use various water damage restoration products like antimicrobial agents, sanitizers, and disinfectants to stop or limit the growth of microbes. 

Machines like air movers and dehumidifiers are also extremely effective in drying affected areas. SERVPRO has multiple proprietary tools to resolve all aspects of a flood, including the refinishing of wood or other sealed or finished materials.

Floods happen. When they do, SERVPRO of Chino / Chino Hills is here to help 24/7, 365 days a year.

Under Water

2/10/2020 (Permalink)

Imagine this – it's Monday morning, and you’re late to work (I know, heavy imagination skills required). The barista at a certain coffee shop was feeling extra chipper today, and she absolutely had to fill you in on the goings-on of her new puppy. You show up to the office at 6:15 AM, and you were supposed to be there at 5:30 AM. You walk in expecting to get a swift chewing-out, and ready to apologize / explain why you decided you no longer want a new puppy, but those things don’t happen. In fact, there is nobody in the office at all.

The entire place is under a foot of water.

While this particular scenario is made up, very similar ones have taken place. What would you do in this situation?

Make a plan.

First, ask yourself some "what if?" scenarios. The one outlined above is a good example; how would you alter it to match your situation? Would your employees know what to do? How would you keep them safe? Once you’ve asked yourself these questions, brainstorm with other decision makers and formulate a strategy. The plan should include safety protocols, procedures to follow, and whether or not it’s possible to continue operating the business as usual. Many people depend on management not only to operate the business, but ensure their safety.

Here is a list of important things to consider in your plan:

• Emergency contacts that are accessible from onsite or remotely
• Emergency procedure and protocol (where to go in case of a fire, earthquake, how to safely exit the building, etc.)
• List of emergency contacts for the business as well as individual employees
• List of vendors and data backup to be alerted as soon as an event takes place.

Sometimes, things go wrong. SERVPRO of Chino / Chino Hills is on standby, and we are fully equipped to handle any size commercial loss event 24/7, 365 days a year.

Restoring your Chino Hills Commercial Property After A Water Damage Event

5/5/2016 (Permalink)

Flooding and water damage events at Chino Hills commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.